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How should a request be refused in assertive communication?

Answer and explanation

Correct answer: Clearly and respectfully, with an appropriate reason

Assertive refusal states the decision clearly and calmly, gives a brief honest reason when appropriate, and respects the other person. It does not require shouting, insults, or disappearing without an answer. A useful pattern is to acknowledge the request, say that it cannot be accepted, and offer an alternative if one is genuinely possible.

Related tags

Assertive CommunicationRefusalCommunication ProblemsFather To SonEnglishClass 11 Mcq

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