If an entrepreneur sells a low-quality product by claiming it is high-quality, what will be the long-term effect?
Answer and explanation
Correct answer: ग्राहक विश्वास घटेगा और प्रतिष्ठा खराब होगी
Misrepresenting quality is deceptive and violates ethical business conduct. Customers may discover the difference through use, complaints, returns, or comparison with alternatives. Repeated dissatisfaction reduces trust, repeat purchases, and positive reputation, while possibly increasing complaints and legal or financial consequences. A temporary sale cannot ensure long-term success.
Frequently asked questions
What is the correct answer to this question?
ग्राहक विश्वास घटेगा और प्रतिष्ठा खराब होगी
Why is this the correct answer?
Misrepresenting quality is deceptive and violates ethical business conduct. Customers may discover the difference through use, complaints, returns, or comparison with alternatives. Repeated dissatisfaction reduces trust, repeat purchases, and positive reputation, while possibly increasing complaints and legal or financial consequences. A temporary sale cannot ensure long-term success.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: Social Responsibilities of Business and Business Ethics. Topic: Business Ethics.
