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Subjects

How is reliability built in business?

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Answer and explanation

Correct answer: By providing timely, quality and honest service

Reliability develops when a business consistently keeps its promises, supplies acceptable quality, communicates honestly and serves customers on time. Repeated trustworthy experience creates confidence and a good reputation. Option A includes these behaviours. Lying, ignoring feedback and delivering incomplete work destroy reliability rather than build it.

Tags

reliabilitytrustcustomer-serviceBusiness EthicsSocial Responsibilities of Business and Business EthicsBusiness StudiesClass 11 MCQ

Frequently asked questions

What is the correct answer to this question?

By providing timely, quality and honest service

Why is this the correct answer?

Reliability develops when a business consistently keeps its promises, supplies acceptable quality, communicates honestly and serves customers on time. Repeated trustworthy experience creates confidence and a good reputation. Option A includes these behaviours. Lying, ignoring feedback and delivering incomplete work destroy reliability rather than build it.

Which subject and chapter does this question cover?

This is a Class 11 Business Studies question. Chapter: Social Responsibilities of Business and Business Ethics. Topic: Business Ethics.

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