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An entrepreneur openly shared a product weakness and promised improvement. What will this increase?

Answer and explanation

Correct answer: Trust and long-term relationships

Transparent communication lets customers make informed decisions and shows that the entrepreneur accepts responsibility rather than hiding defects. When the promised improvement is carried out, credibility can strengthen further and support long-term relationships. Concealing weakness would create deception and later dissatisfaction, so trust and relationship quality in A are the likely outcomes.

Related tags

TransparencyCustomer-TrustBusiness EthicsSocial Responsibilities Of Business And Business EthicsBusiness StudiesClass 11 Mcq

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