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If an entrepreneur makes a false promise to attract customers, what will be the long-term result?

Answer and explanation

Correct answer: Damage to trust and reputation

A false promise may create an initial sale, but customers eventually compare the claim with the actual product or service. If expectations are not met, complaints, refunds, negative word of mouth, and loss of repeat business may follow. Trust and reputation are long-term business assets, so deceptive promotion is both unethical and commercially harmful.

Related tags

EthicsReputationBusiness EthicsSocial Responsibilities Of Business And Business EthicsBusiness StudiesClass 11 Mcq

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