Which statement most accurately distinguishes formal communication from informal communication?
Answer and explanation
Correct answer: Formal communication follows prescribed official channels and hierarchy, whereas informal communication is based on personal relationships and often occurs outside those channels.
Formal communication follows established organisational channels, roles, and procedures, such as official emails, reports, or reporting lines. Informal communication often develops through personal relationships and casual interaction outside those prescribed routes. The distinction is not simply written versus oral: both formal and informal communication can occur in spoken or written form.
Frequently asked questions
What is the correct answer to this question?
Formal communication follows prescribed official channels and hierarchy, whereas informal communication is based on personal relationships and often occurs outside those channels.
Why is this the correct answer?
Formal communication follows established organisational channels, roles, and procedures, such as official emails, reports, or reporting lines. Informal communication often develops through personal relationships and casual interaction outside those prescribed routes. The distinction is not simply written versus oral: both formal and informal communication can occur in spoken or written form.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
