Which of the following statements is a characteristic of formal communication?
Answer and explanation
Correct answer: It follows a defined hierarchy and official channels.
Formal communication follows an organisation’s recognised structure, rules, and authorised channels, such as official notices, reports, or emails. It may be spoken or written and can create a record, so it is not always undocumented. Casual conversation among friends is normally informal, while a lack of rules and disregard for hierarchy are not features of formal communication.
Frequently asked questions
What is the correct answer to this question?
It follows a defined hierarchy and official channels.
Why is this the correct answer?
Formal communication follows an organisation’s recognised structure, rules, and authorised channels, such as official notices, reports, or emails. It may be spoken or written and can create a record, so it is not always undocumented. Casual conversation among friends is normally informal, while a lack of rules and disregard for hierarchy are not features of formal communication.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
