Which example demonstrates both active listening and empathy?
Answer and explanation
Correct answer: Listening attentively to a sad friend, acknowledging their feelings, and saying, “I understand that you are upset.”
Active listening requires attention to the speaker’s words and feelings, while empathy involves recognising and acknowledging those feelings without dismissing them. Option A includes both behaviours: the friend is heard carefully and the distress is accepted. Talking about oneself, giving premature advice, or minimising the problem shifts attention away from the speaker and does not demonstrate both skills.
Frequently asked questions
What is the correct answer to this question?
Listening attentively to a sad friend, acknowledging their feelings, and saying, “I understand that you are upset.”
Why is this the correct answer?
Active listening requires attention to the speaker’s words and feelings, while empathy involves recognising and acknowledging those feelings without dismissing them. Option A includes both behaviours: the friend is heard carefully and the distress is accepted. Talking about oneself, giving premature advice, or minimising the problem shifts attention away from the speaker and does not demonstrate both skills.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
