Which behavior best demonstrates empathy in effective communication?
Answer and explanation
Correct answer: Listening carefully to a colleague’s concern, acknowledging their perspective, and asking how you can help.
Empathy means trying to understand another person’s feelings and viewpoint rather than immediately judging, interrupting, or solving the problem. Option A combines attentive listening, acknowledgement, and an offer of support. The other choices either shift attention, give premature advice, or avoid the person’s concern.
Frequently asked questions
What is the correct answer to this question?
Listening carefully to a colleague’s concern, acknowledging their perspective, and asking how you can help.
Why is this the correct answer?
Empathy means trying to understand another person’s feelings and viewpoint rather than immediately judging, interrupting, or solving the problem. Option A combines attentive listening, acknowledgement, and an offer of support. The other choices either shift attention, give premature advice, or avoid the person’s concern.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
