If an email has a clear subject line but its language is rude or impolite, which quality of communication should be improved?
Answer and explanation
Correct answer: Courtesy.
A clear subject line helps identify the email’s purpose, but the body must also use respectful and considerate language. Rude wording can damage relationships, create conflict, or make a reasonable request sound offensive. Therefore, courtesy needs improvement. Visibility, calculation, and silence do not address the tone or politeness of a written message.
Frequently asked questions
What is the correct answer to this question?
Courtesy.
Why is this the correct answer?
A clear subject line helps identify the email’s purpose, but the body must also use respectful and considerate language. Rude wording can damage relationships, create conflict, or make a reasonable request sound offensive. Therefore, courtesy needs improvement. Visibility, calculation, and silence do not address the tone or politeness of a written message.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
