If a message reaches the receiver but the receiver does not understand its intended meaning, what is the most appropriate next step?
Answer and explanation
Correct answer: Clarify the message and confirm understanding
The sender should restate the unclear part in simpler language, invite questions, and ask the receiver to confirm the meaning. This uses feedback to repair the communication process. Stopping, punishing the receiver, or blaming the channel without investigation does not identify or solve the real cause of misunderstanding.
Frequently asked questions
What is the correct answer to this question?
Clarify the message and confirm understanding
Why is this the correct answer?
The sender should restate the unclear part in simpler language, invite questions, and ask the receiver to confirm the meaning. This uses feedback to repair the communication process. Stopping, punishing the receiver, or blaming the channel without investigation does not identify or solve the real cause of misunderstanding.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
