If a message contains correct facts but uses harsh and insulting language, which quality of communication is weak?
Answer and explanation
Correct answer: Courtesy
Courtesy concerns respect, sensitivity, and the manner in which a message addresses its receiver. Insulting language violates this quality even when the factual content is accurate. Correctness is not the weakness if the facts are right; timeliness concerns delivery time, and completeness concerns inclusion of necessary information.
Frequently asked questions
What is the correct answer to this question?
Courtesy
Why is this the correct answer?
Courtesy concerns respect, sensitivity, and the manner in which a message addresses its receiver. Insulting language violates this quality even when the factual content is accurate. Correctness is not the weakness if the facts are right; timeliness concerns delivery time, and completeness concerns inclusion of necessary information.
Which subject and chapter does this question cover?
This is a Class 10 English question. Chapter: First Flight Prose.
