If an EVM result and record do not match what can be done?

Correct answer: Conduct verification and investigation

Correct answer: C, conduct verification and investigation. A mismatch is a discrepancy, not an automatic conclusion about its cause. Officials should preserve the relevant records, compare the machine result with the prescribed documents, follow the applicable election rules, and obtain clarification or verification from the competent authority. The purpose is to determine whether the difference arose from a recording mistake, counting or data-handling issue, a technical problem, or another procedural matter. A is wrong because a discrepancy should not be ignored before declaring a winner. B is too broad: cancellation is not compulsory in every mismatch and depends on the prescribed legal procedure and findings. D is wrong because electoral processes require an accountable result. Memory cue: mismatch means check first, decide later.