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Which form of communication is used during a telephone conversation?

Answer and explanation

Correct answer: Oral

The governing concept is recognising communication through the channel used. During a telephone conversation, participants exchange information by speaking and listening; they do not normally see one another or use written text as the main channel. Therefore, option C, oral communication, is correct. Visual and pictorial communication depend on images or sight, while written communication depends on words in a text or document.

Related tags

Telephone ConversationOral CommunicationSpeakingListeningVerbalCommunication Skills IArtificial IntelligenceClass 9 Mcq

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