Which example shows ICT being used to increase productivity?

Correct answer: Calculations and reports are prepared automatically using a spreadsheet

The governing concept is productivity: completing useful work with less time, effort, or avoidable error. A spreadsheet can apply formulas to data and generate reports automatically, so repeated calculations become faster and more consistent. Therefore option B is correct. Rewriting data by hand increases effort, unnamed files reduce organisation, and printing every message adds work rather than improving efficiency. Automation is useful when the data and formulas are checked properly.