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In which situation can ICT-based personalised suggestions become limiting rather than useful?

Answer and explanation

Correct answer: When the system shows only options similar to past behaviour and hides new opportunities

The governing idea is that ICT should support informed choice, not restrict it. Personalised systems can become limiting when they repeatedly use past behaviour to display only familiar options, because the user may not discover new information, products, or viewpoints. The other choices preserve choice or transparency, so option D is the only example of a harmful filter effect.

Related tags

PersonalisationUser-ChoiceDigital-ServicesFilter-BubbleIntroduction To Ict And Its Role In Daily LifeIct (Information & Communication Technology) Skills IIct Information Communication Technology Skills IArtificial Intelligence

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