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In an application, forward and back arrows look very similar and their positions keep changing. What effect will this have on the user?

Answer and explanation

Correct answer: Navigation errors and confusion will increase

The governing concept is consistency in visual interface design. Users form expectations about an icon’s meaning and location; when forward and back controls look alike or move unexpectedly, those expectations fail. Option B is correct because users may select the wrong action, hesitate, and need extra effort to navigate. Such inconsistency does not improve learning, security, or the quality of written text.

Related tags

Visual CommunicationInterface DesignNavigationConsistencyCommunication Skills IArtificial IntelligenceClass 9 Mcq

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