In a telephone conversation, the speaker talks softly and uses long sentences. What is the best way to reduce the listener's difficulty?

Correct answer: Use a clear voice and short sentences

The governing concept is effective verbal communication through a channel with limited cues. Because a telephone conversation does not provide facial expressions or gestures, the listener depends heavily on understandable speech. A clear, sufficiently audible voice and short sentences reduce memory load and make the message easier to follow. Extending the call, adding difficult words, or speaking faster would increase confusion rather than solve the problem.