If a difficult message contains correct facts but uses a commanding tone when cooperation is needed, what is the most appropriate revision?
Answer and explanation
Correct answer: Make the tone cooperative and clearly state the reason for the message and the expected action
Accurate facts should be retained, but the tone can be made respectful and cooperative. Explaining the reason reduces resistance, and stating the expected action tells the receiver exactly what is needed. Removing facts harms credibility, while changing the audience or publishing the message does not solve the tone problem. Therefore, option A is the most appropriate revision.
Frequently asked questions
What is the correct answer to this question?
Make the tone cooperative and clearly state the reason for the message and the expected action
Why is this the correct answer?
Accurate facts should be retained, but the tone can be made respectful and cooperative. Explaining the reason reduces resistance, and stating the expected action tells the receiver exactly what is needed. Removing facts harms credibility, while changing the audience or publishing the message does not solve the tone problem. Therefore, option A is the most appropriate revision.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Verbal.
