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Facial expressions are not visible during a telephone conversation. Therefore what should the speaker focus on more?

Answer and explanation

Correct answer: Tone clarity and word choice

The governing concept is adapting verbal communication to the medium. During a telephone call, visual cues such as facial expressions and clothing are unavailable, so meaning depends more on clear pronunciation, suitable tone, and precise words. Option B is correct. Clothes, posture, and room decoration are not normally visible or relevant to the listener on the call.

Related tags

Telephone CommunicationToneWord ChoiceVerbal ClarityVerbalCommunication Skills IArtificial IntelligenceClass 9 Mcq

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