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Explaining product benefits to customers is part of which function?

Answer and explanation

Correct answer: Marketing

Marketing includes understanding customer needs, communicating product value, promoting the offering, arranging distribution and supporting exchange. Explaining benefits helps customers understand how the product may solve a problem or meet a need. Advertising can be one marketing tool, but marketing is broader than advertising. Auditing, stopping production and storage do not perform this communication function, so B is correct.

Related tags

MarketingCustomer CommunicationQualities And Functions Of An EntrepreneurEntrepreneurial Skills IArtificial IntelligenceClass 9 Mcq

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