वक्ता ने प्रश्न का उत्तर देने से पहले कहा कि मैं आपकी चिंता समझता हूं। यह कथन किस कौशल को दर्शाता है?
Before answering a question the speaker says that they understand the listener's concern. Which skill does this statement show?
Explanation opens after your attempt
B. सहानुभूतिपूर्ण संचारEmpathetic communication
Concept
Acknowledging the listener's feeling is empathetic verbal communication. Do not confuse emotional acknowledgement with agreement in the exam.
Why this answer is correct
The correct answer is B. सहानुभूतिपूर्ण संचार / Empathetic communication. Acknowledging the listener's feeling is empathetic verbal communication. Do not confuse emotional acknowledgement with agreement in the exam.
Exam Tip
श्रोता की भावना को स्वीकार करना सहानुभूतिपूर्ण मौखिक संचार है। परीक्षा में भावना की स्वीकृति को सहमति न समझें।
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