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An entrepreneur gives equal importance to negative feedback and customer praise. Which quality does this show?

Answer and explanation

Correct answer: Objectivity towards feedback

Evaluating both customer praise and criticism fairly reflects objectivity towards feedback. This helps an entrepreneur identify genuine areas for improvement in a product or service. Humility may help a person accept criticism, but judging positive and negative feedback on equal grounds is specifically objectivity. Exam tip: Choose the quality that shows impartial evaluation of facts and feedback.

Related tags

EntrepreneurshipEntrepreneurial QualitiesCustomer FeedbackObjectivityDecision MakingQualities And Functions Of An EntrepreneurEntrepreneurial Skills IArtificial Intelligence

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