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After hearing instructions a listener asks whether the form must be filled first and then submitted. This is an example of which technique?

Answer and explanation

Correct answer: Confirming understanding

The governing concept is confirmation of understanding, an important verbal communication and active-listening technique. The listener restates the sequence as a question to check whether the instruction has been interpreted correctly. Thus, option D is correct. Guessing does not verify meaning, changing the topic avoids the instruction, and criticising provides no evidence of understanding.

Related tags

ConfirmationActive ListeningInstructionsVerbalCommunication Skills IArtificial IntelligenceClass 9 Mcq

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