Introduction to ICT and its role in daily life

A computer mouse is a pointing input device. Moving it moves the pointer on the screen, and clicking or dragging can select, open, move, or control items. Printing requires a printer, increasing sound generally uses speakers or controls, and scanning documents requires a scanner. Thus, option A describes the mouse’s main purpose.

A web browser is application software that requests and displays web pages and other online content. Users can enter a web address, follow links, and view websites through it. A browser is different from a search engine, which helps find pages; none of the other options describes browsing.

Cloud storage saves files on remote servers accessed through a network rather than only on the user’s local device. With suitable login and connectivity, a person can often open or share those files from multiple devices. It is not a physical activity such as burning paper or cooling food.

In an online examination, objective answers can often be checked automatically by software, allowing results or preliminary scores to be produced quickly. This saves time in checking and recording. Paper use does not always increase, an internet connection may be required depending on the system, and students still need clear instructions to complete the test correctly.

E-governance means using digital technologies to provide government information and services to citizens, organisations, or departments. Examples may include online applications, certificates, announcements, or grievance systems. E-sports concerns competitive games, while the other terms do not name digital government services.

At home, ICT can connect a person to a secure service for checking and paying utility bills online. It may also support communication, learning, shopping, and appointments. Online payment is a digital service, whereas building walls, washing utensils, and trimming plants are not the ICT activity described.

In an emergency, a mobile phone can be used to contact emergency services, family members, or another trusted person and communicate the location or situation. Its usefulness depends on battery, signal, and local services. Playing games, folding paper, and cooking do not provide the needed emergency communication.

A digital camera uses an electronic image sensor to capture photographs and videos and stores them as digital files. These files can later be viewed, edited, or transferred to another device. A document scanner has a specialised scanning function, while cable making and sound broadcasting are different tasks.

Remote work uses internet-based tools such as video meetings, email, shared documents, and cloud storage to connect workers and exchange information. People can collaborate without being in the same office, provided they have suitable access and security practices. Switching devices off or changing buildings does not create remote collaboration.

Digital files can often be sent through email, messaging, shared drives, or cloud links in a short time. More than one authorised person may access a copy or collaborate on it, depending on permissions. Files are not always lost, and sharing does not eliminate the need for devices or systems, so A is correct.

Healthcare providers can use online consultation to discuss symptoms, review available reports, give general advice, or decide whether an in-person visit is needed. It does not replace every physical examination or emergency service. The question asks for a field where this ICT service is used, making healthcare the clear answer.

Saving means storing a newly created or edited file so that it can be opened and used later. The user may choose a file name and location, such as a folder or drive. Deleting removes a file, printing makes a paper copy, and closing only exits the file or program, so A is correct.

Responsible ICT use means using devices for lawful and useful purposes, protecting privacy, checking information, respecting others, and taking healthy breaks. Accessing someone else’s data without permission and spreading false information are harmful behaviours. Continuous use without breaks is also not balanced, so A is the best answer.

Personal information such as an address, phone number, school details, or identity data should be shared only when necessary and with a trusted, secure service. A password should never be disclosed casually. Sharing information on every website or with strangers can lead to misuse, so carefulness and privacy protection are essential.

A strong, unique password makes it harder for an unauthorised person to guess or access an account. It should not be reused carelessly, and it should be kept private; additional protections such as two-step verification can also help. A password does not change screen size, internet speed, or printer operation.

ICT can transmit messages rapidly through digital networks, while some traditional methods, such as physical delivery, may take longer over a distance. The exact time depends on the chosen method, so “may take longer” is appropriately stated. Communication still needs a medium, and physical distance does not disappear.

ICT affects communication, education, banking, healthcare, transport, shopping, work, and government services by making information and digital services easier to reach. It does not end human activity or affect only entertainment. It may reduce paper in some tasks rather than make paper compulsory, so A is the broadest accurate statement.

ICT skills help students search and evaluate information, create documents, communicate, learn online, organise files, and protect accounts and personal data. These skills support study rather than replace all books or eliminate homework. Games may be one use of technology, but they are not the educational purpose asked about.

A mobile phone is a versatile ICT device used for calls, messages, internet browsing, email, maps, and many information services. Some phones may support extra functions through sensors or apps, but measuring weight, cooking, or stitching is not its main general role. Therefore D correctly identifies its ICT use.

ICT connects teachers and students through internet-based platforms, video, audio, chat, digital materials, and assignment tools. This makes teaching and participation possible across distance, although devices and connectivity are needed. It does not close the class, remove attendance, or completely eliminate the value of books, so B is correct.

Online banking uses computers, mobile devices, networks, and secure digital systems to provide services such as checking balances, transferring money, and paying bills. Because these services are used in ordinary life, online banking is a clear example of ICT in daily life. It is not only entertainment, postal delivery, or paper-based drawing.

An ATM is an Automated Teller Machine used to provide electronic banking services. Its common function is withdrawing cash from a bank account, and depending on the bank and machine, it may also show balances, print a mini statement, or support PIN-related services. Sending letters, watching videos, and reading books are not its purposes. Thus, option B gives the complete and correct use of an ATM.

ICT supports online shopping through internet connections, e-commerce websites, mobile applications and digital payment systems. A customer can search for products, compare prices and features, place an order, pay electronically and track delivery. Therefore, option A correctly describes the main benefit. The other options are too narrow or unrelated: ICT does not manufacture every product, merely print paper bills, or only control shop timings.

ICT systems in hospitals can organise patient records, appointments, prescriptions, reports, and other health information for authorised use. Digital records can improve retrieval and coordination, but they must be protected because health information is private. Painting walls, preparing food, and arranging furniture are not the information-management use asked about.

Telemedicine is the delivery of healthcare consultation or related clinical support over communication technologies when the patient and healthcare professional are in different places. It may involve video, phone, or secure digital records, but it does not mean building hospitals or manufacturing medicine. A letter alone is not the full meaning of telemedicine.