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If a problem begins only after installing new hardware, what is the best initial check?

Answer and explanation

Correct answer: Check the new hardware's compatibility, connection, and driver

The governing concept is change-based troubleshooting: a recent change is a strong clue about causation. The first checks should confirm that the new hardware is supported by the computer, firmly connected, correctly installed, and using a compatible driver. Therefore option D is correct. Deleting personal files or replacing the operating system is excessive and may cause data loss, while adding printer paper is unrelated. If needed, safely removing the new device can further test the diagnosis.

Related tags

IctNew-HardwareTroubleshootingBasic Computer Operations (Hardware And Software)Basic Computer Operations Hardware And SoftwareIct (Information & Communication Technology) Skills IIct Information Communication Technology Skills IArtificial Intellige

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