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What is the safest initial step if a computer program repeatedly freezes?

Answer and explanation

Correct answer: Close the program and open it again

A frozen program may be experiencing a temporary software fault. The safest first response is to close the affected program using the normal close command, save work if possible, and reopen it; this may clear the temporary condition without damaging files. Therefore option D is correct. Pulling the power cable can cause data loss, pouring water is dangerous, and deleting files is unrelated and destructive.

Related tags

Program-FreezeTroubleshootingSoftware-OperationsBasic Computer Operations (Hardware And Software)Basic Computer Operations Hardware And SoftwareIct (Information & Communication Technology) Skills IIct Information Communication Technology Skills IAr

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