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An entrepreneur observes declining sales due to poor product quality. What is the most appropriate action?

Answer and explanation

Correct answer: Identify the quality problem and implement improvements

Poor quality is a likely root cause of declining sales, so the entrepreneur should investigate defects, review customer feedback, improve the production process and check the results. False advertising or deleting complaints hides the problem, while an unjustified price rise may further reduce trust and demand.

Related tags

Quality-ImprovementCustomer-FeedbackIntroduction To EntrepreneurshipEntrepreneurial Skills IArtificial IntelligenceClass 9 Mcq

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