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What does quality mean in business?

Answer and explanation

Correct answer: Meeting the expected standard of a product or service

The governing concept is business quality. Quality means that a product or service consistently meets defined standards and the reasonable expectations of customers in areas such as performance, safety, reliability, and usefulness. Option D is correct because it states this standard-based meaning. Attractive packaging, a high price, or large size may sometimes influence buyers, but none alone proves that the offering is good quality.

Related tags

Business QualityCustomer ExpectationsProduct StandardService QualityIntroduction To EntrepreneurshipEntrepreneurial Skills IArtificial IntelligenceClass 9 Mcq

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