Methods of communication

Correct answer: B. Treating silence as agreement is not reliable feedback

Explanation: Silence does not necessarily mean agreement. Members may remain silent because of hesitation, confusion, pressure, lack of attention, or disagreement. Therefore, a leader should not treat verbal agreement from only some members as a final decision; explicit confirmation from everyone is needed. Option A is also incorrect because silence does not always indicate disagreement. Exam tip: In effective team communication, seek feedback and clear confirmation.

Correct answer: C. Verifiable sources and clear evidence

Explanation: Verifiable sources and clear evidence allow the claims in a message to be checked independently, so they are the strongest indicators of credibility. Attractive design, lengthy text, or rapid circulation may make a message popular, but they do not prove that it is true. Exam tip: Before accepting a message, check its source, author, and supporting evidence.

Correct answer: D. The receiver may be influenced in a one-sided manner

Explanation: Even when the facts are correct, a biased order can make some facts appear more important and others less important. This may influence the receiver's opinion in one direction, so option D is correct. Accessibility of the medium and disappearance of feedback are not direct effects of the order of facts. Exam tip: While judging a message, check the presentation and sequence of facts as well as their accuracy.