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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
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Medium · Level 9View options
The channel was very expensive
The sender did not send the message
There was no receiver in communication
The message was understood successfully
Medium · Level 9View options
Ask students to repeat the instructions in their own words
Treat nodding as complete understanding
Make the instructions more difficult
End the class
Medium · Level 9View options
The message purpose is wrong
The medium is unsuitable for the receiver
The feedback is too clear
Encoding is unnecessary
Medium · Level 9View options
Medium selection
Message transmission
Decoding
Sending feedback
Medium · Level 9View options
Suitability of encoding
Amount of noise
Cost of the medium
Number of receivers
Medium · Level 9View options
Make the message longer
Use a more suitable or additional medium
Reduce the number of receivers
Stop feedback
Medium · Level 9View options
Physical barrier
Technical barrier
Language barrier
Time barrier
Medium · Level 9View options
Increasing message length
Decorating the medium
Changing the receiver
Opportunity to correct misunderstanding
Medium · Level 9View options
Active feedback
Communication barrier
One-way communication
Medium failure
Medium · Level 9View options
The receiver asks a clear question
The receiver only says maybe
The receiver repeats the instruction
The receiver completes the task correctly
Medium · Level 9View options
Receiver
Medium
Completeness of the message
Direction of feedback
Medium · Level 9View options
Sender's idea
Receiver's identity
Type of feedback
Clear transmission of the message
Medium · Level 9View options
How the message was understood
What colour the medium was
What the receiver's height is
How many letters the message had
Medium · Level 9View options
The medium will become technical
The intended receivers will be unclear
Feedback will be automatic
The message will become oral
Medium · Level 9View options
Decoding
Feedback
Encoding
Removing a barrier
Medium · Level 9View options
Encoding
Message creation
Medium selection
Feedback loop
Medium · Level 9View options
Behavioural feedback
Technical barrier
Incorrect encoding
Unsuitable medium
Medium · Level 9View options
Receiver's identity
Clarity of the message
Type of medium
Direction of feedback
Medium · Level 9View options
Sending is the final stage of communication
A receiver is unnecessary
The medium has no use
Reception, understanding and feedback are also necessary
Medium · Level 9View options
Assume understanding
Politely request feedback
Stop the message forever
Blame the medium
Medium · Level 9View options
The medium is too fast
Feedback is too long
Lack of shared meaning or context
There are too many senders
Medium · Level 9View options
Language barrier
Visual barrier
Emotional barrier
Time-related barrier
Medium · Level 9View options
Specific and constructive feedback
Vague feedback
Absent feedback
Technical barrier
Medium · Level 9View options
Feedback
Encoding
Reception
Medium selection
Medium · Level 9View options
Transmission
Encoding
Decoding
Medium selection
Question 1MediumLevel 9
The receiver acted according to the message after understanding it. What is this the strongest evidence of?
Correct answer: D
When the receiver performs the expected action, that behaviour provides practical evidence that the instruction or meaning was understood. It functions as behavioural feedback. The cost of the channel says nothing about understanding, and the other two statements contradict the situation because a sender and receiver clearly existed and a message was sent.
A teacher gives complex instructions and students only nod. What should the teacher do to check communication success?
Correct answer: A
Asking students to restate the instructions in their own words makes their understanding visible and allows the teacher to correct errors. A nod may simply show attention, politeness, or uncertainty; it is not proof of complete understanding. Making instructions harder or ending the class avoids the communication problem instead of checking it.
The sender creates a correct message but chooses a medium the receiver cannot use. What is the main problem?
Correct answer: B
A message can be accurate and well intended, but communication will fail if the receiver cannot access or use the selected channel. Effective channel choice considers the receiver's abilities, available technology, and circumstances. The purpose need not be wrong, clear feedback is not a problem, and encoding is still necessary for creating the message.
A student gives a factual answer but misunderstands the intent of the teacher's question. At which stage did the error occur?
Correct answer: C
Decoding is the receiver's process of interpreting the message and understanding its intended meaning. The student heard or received the question but interpreted its purpose incorrectly, so the error occurred during decoding. The issue is not necessarily the channel, transmission, or later feedback; the misunderstanding happened before the answer was formed.
The sender considers the receiver's age and knowledge before sending a message. What does this improve?
Correct answer: A
Encoding means converting an idea into words, signs, images, or other symbols. When the sender considers the receiver's age and knowledge, the choice of vocabulary and form becomes more suitable. This improves understanding. It does not automatically reduce noise, determine the cost of a medium, or change how many receivers exist.
A school notice is sent by email but many students do not check email. What is the best way to improve communication?
Correct answer: B
The main problem is that the selected channel does not reach many intended receivers. The school can use a more accessible channel, such as a notice board or classroom announcement, or combine it with email. Making the message longer does not improve access, and reducing receivers or stopping feedback weakens communication rather than solving the problem.
The receiver hears the message but assigns the wrong meaning to an unfamiliar word. Which barrier has occurred?
Correct answer: C
A language barrier occurs when vocabulary, grammar, pronunciation, or language differences prevent the receiver from understanding the intended meaning. Here the receiver hears the word but interprets it incorrectly because it is unfamiliar. There is no stated physical obstruction, equipment failure, or timing problem, so the other barriers do not fit the situation.
A sender does not improve the message even after receiving feedback. Which benefit of the communication cycle is lost?
Correct answer: D
Feedback can reveal that the receiver misunderstood, missed information, or needs clarification. Acting on that feedback allows the sender to revise the message and improve future communication. If the sender ignores it, the misunderstanding may continue. Increasing length, decorating the medium, or changing the receiver is not the essential benefit described here.
A student repeats the key point after listening to the teacher and then asks a question. What is this an example of?
Correct answer: A
Repeating the key point shows what the student understood, while asking a question seeks clarification about anything uncertain. Together these actions give the teacher useful, active feedback and support two-way communication. They are not a barrier, one-way communication, or a failure of the medium because the student is participating and checking meaning.
In which situation would feedback be considered unclear?
Correct answer: B
The word “maybe” does not tell the sender whether the receiver understood, disagreed, accepted the idea, or remains uncertain. Therefore, it is vague feedback. A clear question, accurate repetition, or correct completion of the task gives more specific evidence about understanding and response.
The sender clarified the idea and used simple words but sent an incomplete message. Which element remained weak?
Correct answer: C
A message may be clear in language but still ineffective if it leaves out necessary facts, instructions, dates, or conditions. Completeness means providing all information required for the receiver to understand and act correctly. The receiver and medium are not described as defective, and feedback direction is unrelated to the missing content.
Outside noise overpowers the teacher's voice in class. What is affected first in the message cycle?
Correct answer: D
Noise is any unwanted sound or disturbance that interferes with a message while it is being transmitted. Because the outside sound overpowers the teacher's voice, the words do not travel clearly to the students. This first affects transmission and reception of the message, not the teacher's identity, original idea, or the type of feedback.
What is the most useful information the sender receives from feedback?
Correct answer: A
Feedback gives the sender information about the receiver's interpretation, agreement, questions, or resulting action. This helps the sender judge whether the intended meaning was communicated and decide whether clarification is needed. The colour of the medium, receiver's height, and number of letters do not show whether the message was understood.
A message is meant for all students but mentions only one student's name. What problem will occur?
Correct answer: B
Mentioning only one student's name can make the other students unsure whether the notice applies to them. The intended audience should be identified clearly, for example by addressing all students or naming the relevant class. This issue does not change the medium, create automatic feedback, or turn a written message into an oral one.
Converting an idea into an image and brief text is an example of which process?
Correct answer: C
Encoding is the process of converting an idea or thought into a form that can be communicated, such as words, images, gestures, or symbols. Here the sender expresses the idea through an image and brief text, so encoding is taking place. Decoding belongs to the receiver, feedback is the response, and barrier removal is not the process described.
The receiver gets the message but the response does not reach the sender. Which part remains incomplete?
Correct answer: D
A communication cycle is not complete merely because a message reaches the receiver. The receiver’s reply must travel back to the sender so that the sender can know whether the message was understood and acted upon. When that response does not reach the sender, the feedback loop remains incomplete. Encoding, message creation and medium selection occur before or during delivery, so they are not the missing part here.
A student follows an instruction correctly but gives no verbal reply. What can the action be considered?
Correct answer: A
Feedback does not always have to be spoken or written. If the student performs the instructed task correctly, that behaviour gives the sender evidence that the instruction was understood. It is therefore behavioural feedback. A technical barrier, incorrect encoding or unsuitable medium would describe a communication problem, not the student’s successful action.
The sender speaks too quickly while delivering a message. Which element may be directly affected?
Correct answer: B
Speaking too quickly can cause words or sounds to run together, so the receiver may miss important details or misunderstand the meaning. This directly reduces the clarity of the message. It does not change who the receiver is, what medium is being used, or the direction in which feedback should travel. A suitable speaking pace supports accurate understanding.
A sender assumes that communication is complete once the message is sent. Why is this incorrect?
Correct answer: D
Sending is only one stage of communication. The receiver must receive and decode the message, and feedback helps the sender check whether the intended meaning was understood. Without these parts, delivery has occurred but effective communication cannot be confirmed. Therefore, reception, understanding and feedback are necessary for a complete communication process.
The receiver gives no response after a message. What should the sender do?
Correct answer: B
Silence does not prove that the receiver understood the message; the person may be busy, confused or unable to respond. The sender should politely ask for confirmation, invite questions or request a specific reply. This creates useful feedback and allows clarification. Assuming understanding or blaming the medium is premature, while permanently stopping communication is unreasonable.
The sender and receiver interpret a symbol differently. What may be the main cause?
Correct answer: C
A symbol communicates successfully only when the sender and receiver attach sufficiently similar meaning to it. If they do not share the same language, cultural understanding or context, decoding may produce a different interpretation. This is a lack of shared meaning or context. The speed or length of the medium does not by itself explain the difference in interpretation.
A message loses its usefulness because it does not arrive on time. What type of communication problem is this?
Correct answer: D
Some messages are useful only within a particular time, such as a changed meeting time, an urgent warning or an application deadline. If delivery is delayed, the information may become useless even though its words are accurate. This is a time-related communication barrier. Nothing in the situation suggests a language, visual or emotional difficulty.
After hearing an answer, a teacher says that the first point is correct but the second needs improvement. What type of feedback is this?
Correct answer: A
The teacher identifies both a successful part and a part that needs improvement. Because the comment tells the student exactly what was correct and where to improve, it is specific. It is constructive because it guides future improvement rather than merely criticising. “Okay” would be vague, while absent feedback and a technical barrier do not describe this helpful response.
The sender writes a message but incorrect punctuation changes its meaning. At which stage is the error?
Correct answer: B
Encoding is the process of converting an idea into words, symbols or written language. Choosing incorrect punctuation while preparing the written message can change how the receiver interprets that idea, so the error occurs during encoding. Reception happens when the message arrives, and feedback occurs afterward. Medium selection concerns choosing writing, speech or another channel, not punctuation.
A message reaches the receiver but is deleted without being read. Which stage of communication did not occur?
Correct answer: C
The message was delivered, so transmission occurred, and it had already been encoded and sent through a selected medium. Decoding requires the receiver to read, hear or otherwise process the symbols and assign meaning to them. Since the receiver deleted the message unread, no interpretation took place. Therefore, decoding is the stage that did not occur.
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