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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
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Up to 25 questions from this page. Select your focus, then start.
25 questions
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Medium · Level 8View options
Meaning and emotion of the message
Only the cost of the channel
Name of the receiver
Handwriting of the message
Medium · Level 8View options
Written cue
Non-verbal cue
Technical barrier
Spoken message
Medium · Level 8View options
End communication
Ignore feedback
Make a suitable change in the channel or voice
Make the message more difficult
Medium · Level 8View options
To increase network speed
To change the receiver
To delete the message
To clarify emotion or tone
Medium · Level 8View options
Because everyone speaks and listens in turn
Because there is no message
Because feedback is unnecessary
Because the channel is always written
Medium · Level 8View options
A message cannot be sent
Immediate feedback is not available
There is no sender
No channel is needed
Medium · Level 8View options
The message is always short
Noise never occurs
Feedback and clarification are possible
A receiver is not needed
Medium · Level 8View options
Only verbal communication
Personal conversation
Immediate two-way communication
Written one-way communication
Medium · Level 8View options
To know whether the message was understood
To remove the channel
To repeat the message every time
To change the receiver
Medium · Level 8View options
Visual barrier
Verbal barrier
Geographical context
Written medium
Medium · Level 8View options
Guessing
Increasing noise
Confirming understanding
Preventing feedback
Medium · Level 8View options
Interrupting repeatedly
Continuously checking a phone
Speaking without waiting
Listening carefully and asking relevant questions
Medium · Level 8View options
The main idea may become unclear
Feedback will always be correct
The channel will become faster
The receiver will become the sender
Medium · Level 8View options
The message becomes longer
External noise is reduced
The receiver changes
Encoding ends
Medium · Level 8View options
Only the sender’s preference
Only the colour of the channel
Nature of the message and receiver’s needs
Only the length of the message
Medium · Level 8View options
Avoiding feedback
Hiding the message
Changing the receiver
Choosing the channel according to purpose
Medium · Level 8View options
Confirmation of correct understanding
Technical barrier
Lack of context
Failure of channel
Medium · Level 8View options
It always makes the message formal
It makes the message easier to understand
It ends feedback
It changes the channel
Medium · Level 8View options
The message will become clearer
Feedback will not be needed
The receiver may become confused
The channel will disappear
Medium · Level 8View options
Which channel was used
Who sent the message
When the message was sent
Whether the receiver understood the message
Medium · Level 8View options
Sender message channel receiver feedback
Receiver noise sender channel message
Channel feedback message sender receiver
Feedback receiver channel noise sender
Medium · Level 8View options
Only to send a message
To achieve successful exchange of meaning
To prevent feedback
To increase the number of channels
Medium · Level 8View options
Reception and understanding of the message
Identity of the sender
Creation of the channel
Time of sending the message
Medium · Level 8View options
It makes the message more confidential
It makes the message simpler and easier to understand
It removes the need for feedback
It makes the receiver the sender
Medium · Level 8View options
Sender's name
Colour of the message
Context of communication
Receiver's handwriting
Question 1MediumLevel 8
In a spoken message, what can variation in tone of voice affect?
Correct answer: A
Tone, pitch, and stress can change how listeners interpret the same words. A friendly tone may communicate warmth, while a harsh or sarcastic tone may suggest anger or criticism. Thus, variation in voice can affect both meaning and emotion. It does not determine the channel’s price, the receiver’s name, or handwriting.
Eye contact in communication is mainly an example of which type of cue?
Correct answer: B
Eye contact communicates attention, interest, confidence, or discomfort without using spoken or written words. It is therefore a non-verbal cue, specifically a form of body-language communication. It is not a written cue or a spoken message, and it is not automatically a technical barrier. Its exact meaning can depend on the situation and culture.
What should the sender do if the receiver cannot hear the message?
Correct answer: C
If the receiver cannot hear, the sender should respond to the barrier by speaking more clearly or loudly, reducing background noise, or changing the channel, such as using text. These adjustments improve the chance of successful delivery. Ending communication, ignoring the receiver’s feedback, or making the message more difficult would not solve the hearing problem.
Written online messages do not carry the speaker’s voice, facial expression, or immediate body language. An emoji can therefore add a visual clue about feelings or tone, such as happiness, concern, or humour. It does not increase network speed, change the receiver, or delete a message. Its meaning should still be interpreted in context.
Why does each member become both a sender and a receiver in a group discussion?
Correct answer: A
In a group discussion, a member sends a message while presenting an idea and becomes a receiver while listening to another member. These roles change from turn to turn, making the process interactive and two-way or multidirectional. Messages and feedback are present, and the channel may be spoken, written, or digital rather than always written.
What is a major limitation of one-way communication?
Correct answer: B
One-way communication allows information to move mainly from sender to receiver without an immediate return message. Therefore, the sender may not know whether the receiver understood the information or needs clarification. A sender, message, and channel still exist; the main limitation is the absence or delay of feedback, not the impossibility of sending a message.
What is the main advantage of two-way communication?
Correct answer: C
Two-way communication permits the receiver to reply, ask questions, confirm meaning, and correct misunderstandings. This feedback helps the sender judge whether the message was understood and make adjustments when necessary. It does not guarantee a short message or eliminate noise, and it always requires a receiver as well as a sender.
Displaying information on a notice board is generally what type of communication?
Correct answer: D
A notice board normally presents information in written form from an authority or sender to viewers. Readers can see the message, but the notice itself does not provide an immediate channel for replying or asking questions. Thus it is generally written one-way communication. A separate conversation or reply could occur later, but that does not change the notice’s basic type.
Why should the sender pay attention to feedback after sending a message?
Correct answer: A
Feedback gives the sender evidence about the receiver’s understanding, agreement, questions, or difficulty. By observing a reply or response, the sender can clarify, correct, or adapt the message when needed. Feedback is not meant to remove the channel, force repetition every time, or replace the receiver; its purpose is to evaluate and improve communication.
Difficulty in understanding a message because of unclear pronunciation is what type of barrier?
Correct answer: B
Pronunciation is part of spoken language. If words are not pronounced clearly, the listener may hear them incorrectly or fail to identify their meaning, so the problem is a verbal or speech-related barrier. It is not a visual barrier, a geographical context, or a written medium. Speaking more clearly or using another channel may reduce it.
A student repeated the instruction and asked the teacher for confirmation. Which good communication habit is this?
Correct answer: C
Repeating an instruction in one’s own words and asking for confirmation is a check of understanding. It allows the teacher to correct a misunderstanding before the student begins the task. This habit reflects active listening and constructive feedback, not guessing. It reduces communication noise and keeps the feedback process open rather than preventing it.
Active listening means giving attention, trying to understand the speaker’s meaning, and responding appropriately. Asking relevant questions shows involvement and helps clarify information. Repeated interruption, checking a phone, or speaking without waiting distracts from the speaker and weakens understanding. Active listening is more than merely hearing sounds; it includes purposeful attention and feedback.
What may happen if a message contains too much unnecessary information?
Correct answer: A
Unnecessary details can hide the main point and make it harder for the receiver to decide what information matters. The receiver may become confused, lose attention, or misunderstand the intended action. Extra information does not automatically improve feedback or make a channel faster, and it does not change the receiver into the sender unless that person separately replies.
What is the main benefit if the sender chooses a quiet environment?
Correct answer: B
A quiet environment reduces competing sounds such as traffic, talking, or machinery. The receiver can then hear the sender more accurately and concentrate on the message, improving clarity. Quiet surroundings do not change the receiver, make the message longer, or eliminate encoding. They simply reduce physical or environmental noise that could interfere with communication.
What should be considered while selecting a suitable channel for a message?
Correct answer: C
Channel selection should match the purpose, urgency, complexity, privacy, and form of the message, as well as the receiver’s access and needs. For example, a quick alert may suit a call, while detailed information may suit writing. The sender’s preference or message length alone is insufficient, and the colour of a channel has no communication value.
Choosing a phone instead of slow postal mail for an emergency message shows which principle?
Correct answer: D
An emergency message must reach the receiver quickly, so a phone is more suitable than slow postal mail. The sender has selected the communication channel according to the purpose and urgency of the message. This is not hiding the message, changing the receiver, or avoiding feedback; it is effective channel selection.
The sender said that the meeting is at ten o’clock, and the receiver repeated the same time. What does this show?
Correct answer: A
Repeating the time is feedback from the receiver. It indicates that the receiver listened to and understood the sender’s message, and is confirming the important detail. Therefore, option A is correct. A technical barrier would interfere with communication, lack of context would make the message unclear, and channel failure would prevent the message from reaching the receiver.
Why is simple language useful in effective communication?
Correct answer: B
Simple language presents an idea in familiar and easily understood words. It reduces confusion, especially when the receiver has limited knowledge of the subject or language. It does not automatically make a message formal, end feedback, or change the channel. Clarity is the main benefit.
What may happen if facial expressions and spoken words communicate different meanings?
Correct answer: C
Facial expressions are non-verbal signals, while spoken words are verbal signals. If they communicate opposite meanings, the receiver may not know which meaning to trust and can become confused. Consistency between words, tone, and expressions improves clarity; conflicting signals do not remove the need for feedback.
If no feedback is received in a communication process, what can the sender not know for certain?
Correct answer: D
Feedback tells the sender how the receiver responded to or understood the message. Without it, the sender may know that a message was sent, but cannot confirm whether its meaning was received correctly. The channel, sender, and sending time can be known independently, so option D is the only uncertain point.
Which of the following shows the correct sequence of the communication cycle?
Correct answer: A
In the basic communication cycle, the sender creates and sends a message through a channel to the receiver. The receiver interprets it and can provide feedback. Therefore, sender, message, channel, receiver, and feedback form the logical sequence shown in option A. The other sequences begin with unrelated or later elements.
What is the main purpose of the communication cycle?
Correct answer: B
Communication is more than sending words or signals. Its main purpose is to share meaning so that the receiver understands the intended idea and can respond appropriately. Feedback helps check this understanding. Merely sending a message, increasing channels, or preventing feedback does not ensure successful communication.
Which part of communication is affected if the receiver is distracted while listening to the message?
Correct answer: A
A distracted receiver may miss words, connect them incorrectly, or fail to understand the intended meaning. Thus reception and interpretation of the message are directly affected. The sender's identity, creation of the channel, and time of sending do not automatically change because the receiver is inattentive. Distraction is a psychological barrier.
How does explaining a difficult idea with an example improve communication?
Correct answer: B
An example links an abstract or difficult idea with a familiar situation. This gives the receiver a practical way to understand the meaning and reduces confusion. It does not make the message confidential, remove the value of feedback, or change the receiver into the sender. Examples mainly improve clarity.
If a message is correct but sent at the wrong time, which element may reduce its effectiveness?
Correct answer: C
The context includes the situation, timing, place, and circumstances in which communication occurs. A correct message may be less useful if it arrives too early, too late, or at an unsuitable moment. Sender name, message colour, and receiver handwriting do not explain the effect of incorrect timing. Therefore, context is the relevant element.
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