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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
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Medium · Level 7View options
Only one-way transmission
Absence of feedback
Fixed roles
Continuous two-way exchange
Medium · Level 7View options
Sender
Receiver
Feedback
Noise
Medium · Level 7View options
Feedback
Decoding
Encoding
Noise
Medium · Level 7View options
Medium
Encoding
Transmission
Decoding
Medium · Level 7View options
Channel
Feedback
Sender
Context
Medium · Level 7View options
Message
Feedback
Noise
Encoding
Medium · Level 7View options
Context
Feedback
Noise
Sender
Medium · Level 7View options
Sender
Medium
Message
Feedback
Medium · Level 7View options
Message
Feedback
Medium
Noise
Medium · Level 7View options
Receiver
Channel
Feedback
Message
Medium · Level 7View options
Encoding
Transmission
Decoding
Feedback
Medium · Level 7View options
Lack of channel
Excess feedback
Receiver location
Inappropriate encoding of message
Medium · Level 7View options
Verbal communication
Visual communication
Written communication
Only non-verbal communication
Medium · Level 7View options
Receiver's feedback
Purpose of communication
Cost of medium
Size of room
Medium · Level 7View options
Gesture
Facial expression
Letter
Eye contact
Medium · Level 7View options
Message clarity
Technical noise
Correct feedback
Proper context
Medium · Level 7View options
The message was fully successful
No channel was needed
Feedback was always correct
The message was not understood correctly
Medium · Level 7View options
So the message can be made understandable
So the message is always long
So the channel is never changed
So feedback can be prevented
Medium · Level 7View options
Feedback
Medium
Decoding
Context
Medium · Level 7View options
Noise has ended
Context has changed
Feedback has been given
The sender has changed
Medium · Level 7View options
Physical barrier
Technical barrier
Visual channel
Language barrier
Medium · Level 7View options
Sender
Receiver
Channel
Noise
Medium · Level 7View options
Context
Feedback
Encoding
Noise
Medium · Level 7View options
The sender must speak more
Feedback stops
The chance of misunderstanding decreases
The channel becomes useless
Medium · Level 7View options
The message will become very clear
Feedback will be immediate
Encoding will improve
The message will not reach the intended receiver
Question 1MediumLevel 7
In a team meeting, members listen to the message, ask questions and give suggestions. Which feature of the communication cycle does this show?
Correct answer: D
Listening is followed by questions and suggestions, so participants are not merely receiving a message; they are responding and contributing new messages. This creates a continuing two-way exchange, with roles changing as different people speak. The example therefore contradicts one-way communication, absent feedback and permanently fixed roles.
Which element generally begins the communication cycle?
Correct answer: A
The sender generally initiates communication by having an idea, purpose or information to share. The sender encodes that idea and prepares the message for transmission. The receiver, feedback and possible noise occur as the message moves through the cycle, so they do not normally begin the basic sequence.
What is the process of converting the sender's idea into words or symbols called?
Correct answer: C
Encoding is the process of changing an idea, feeling or intention into a communicable form such as words, symbols, pictures or gestures. The sender performs this step before sending the message. Decoding is done by the receiver, feedback is the response and noise is anything that interferes with communication.
What is the process by which the receiver understands the meaning of a message?
Correct answer: D
Decoding is the receiver's process of interpreting the words, symbols, sounds or gestures in a message and assigning meaning to them. Encoding happens earlier when the sender creates the message. The medium carries it and transmission refers to its movement, so neither describes the act of understanding.
An email used to send a message is an example of which element in the communication cycle?
Correct answer: A
Email is a channel or medium because it provides the route through which a message travels from sender to receiver. The message is the actual information, the sender creates or sends it, and feedback is the reply. Context is the surrounding situation, so none of these replaces the channel role of email.
A student's answer to a teacher's question is an example of what?
Correct answer: B
The teacher's question is the original communication, and the student's answer responds to it. Therefore the answer is feedback, because it gives the teacher information about the student's understanding or opinion. Although the answer is also a new message in a broader exchange, its function in this situation is specifically feedback.
A conversation becoming unclear because of loud noise is related to which element?
Correct answer: C
Loud unwanted sound interferes with the signal and makes the spoken message difficult to hear or interpret. In the communication cycle, such interference is called noise, which is a barrier to effective communication. Context describes the situation, feedback is a response and the sender is the person who initiates the message.
Which element is especially necessary to complete the communication cycle?
Correct answer: D
Feedback closes the loop by informing the sender about the receiver's response, understanding or need for clarification. A sender, message and channel are also necessary for communication to occur, but without feedback the basic exchange is not confirmed as a complete cycle. Feedback makes communication interactive and measurable.
What is the information sent by the sender called in the communication cycle?
Correct answer: A
The information, idea or feeling that the sender prepares and transmits is called the message. The sender is the person who initiates it, the medium is the route used to carry it and feedback is the receiver's response. Noise interferes with the message rather than being the information itself.
What role does the mobile network play in a phone conversation?
Correct answer: B
The mobile network carries or transmits voice signals between the people taking part in the call, so it functions as the channel. The speakers are the sender and receiver at different moments, their spoken content is the message and their replies are feedback. The network is not the information itself.
Misunderstanding the meaning of a symbol is a problem in which stage?
Correct answer: C
A symbol has already been sent, but the receiver assigns it the wrong meaning. The stage in which the receiver interprets words, symbols or gestures is decoding, so the error occurs there. Encoding concerns creating the symbol, transmission concerns carrying it and feedback is the response after interpretation.
If the sender uses difficult words and the receiver does not understand them, what is the main problem?
Correct answer: D
The sender has chosen language that does not match the receiver's knowledge level. Since encoding means converting an idea into understandable words or symbols, unsuitable vocabulary is inappropriate encoding for this audience. A channel is present, feedback is not excessive and the receiver's location alone does not explain the misunderstanding.
A teacher speaking and students listening in a classroom is an example of which type of communication?
Correct answer: A
The teacher is expressing ideas through spoken words, so the communication is verbal. Students may also observe gestures or visual aids, but those additional cues do not change the main form described in the question. It is not written-only, and it cannot be classified as only non-verbal when speech is the stated method.
What should the sender clarify first before sending a message?
Correct answer: B
Before composing a message, the sender should know the purpose: to inform, request, instruct, persuade or achieve another goal. This decision helps determine what to say, how to say it and which channel to use. Feedback comes later, while medium cost and room size are not the first defining consideration.
If a message is sent in written form, which of these can be its medium?
Correct answer: C
A letter carries information in written words, so it can serve as the medium for a written message. A gesture, facial expression and eye contact are non-verbal cues used mainly in direct interaction. They may support communication, but they are not the clearest answer when the question specifically asks for a written medium.
Voice breaking because of poor internet during a video call is an example of what?
Correct answer: B
Poor internet interrupts the transmission of sound between the sender and receiver. This is a technical barrier, also called technical noise, because the problem is caused by the network or device rather than by the meaning of the message. Message clarity, feedback, and context do not describe the internet failure itself.
A teacher gave an instruction but the student performed a different task. What does this indicate?
Correct answer: D
When a student performs a different task from the one requested, the instruction was probably misunderstood or interpreted incorrectly. The student’s action provides feedback about the result of communication. It does not prove that the message was successful, that no channel was used, or that feedback is always correct.
Why should the sender consider the receiver’s level of knowledge?
Correct answer: A
A sender should adapt vocabulary, examples, detail, and pace to the receiver’s knowledge level. This makes the message easier to understand and reduces the chance of confusion. A suitable message need not be long, the channel may sometimes need changing, and effective communication should encourage rather than prevent feedback.
Making an announcement through a loudspeaker is an example of which element of the communication cycle?
Correct answer: B
The correct answer is Medium. In communication, the medium or channel is the means used to transmit a message from the sender to the receiver. Here, the announcement is the message and the loudspeaker carries or broadcasts it to listeners. Feedback is the receiver’s response, decoding is interpreting the message, and context is the surrounding situation, so none of those describes the loudspeaker.
If the receiver asks a question after hearing a message, what does it indicate?
Correct answer: C
A question sent back by the receiver is feedback because it responds to the original message. It may also show that the receiver needs clarification or wants to check understanding. Asking a question does not by itself prove that noise has ended, that the context changed, or that the original sender changed.
A language difference between the sender and receiver is what type of barrier?
Correct answer: D
When the sender and receiver do not share a language or understand words differently, the message may not be decoded correctly. This is a language barrier, a communication barrier related to words and meaning. A physical barrier involves space or surroundings, a technical barrier involves equipment or networks, and a visual channel is a medium, not a barrier.
A student sent a birthday invitation message to a friend. Who is the student in this situation?
Correct answer: A
The student who creates and sends the birthday invitation is the sender. The friend who receives and reads it is the receiver, while the phone, app, or message service may act as the channel. Noise would be anything that interferes with delivery or understanding. Therefore, the student’s role is sender.
The friend read the invitation and confirmed attendance. What is the confirmation?
Correct answer: B
The friend’s confirmation is a reply to the invitation, so it is feedback in the communication cycle. It tells the sender how the receiver has responded to the message. Context is the situation surrounding communication, encoding is converting an idea into words or symbols, and noise is anything that disturbs communication.
What is the main benefit of keeping a message brief and clear?
Correct answer: C
A brief and clear message focuses attention on the important information and makes the intended meaning easier to understand. As a result, the receiver is less likely to interpret it incorrectly. Conciseness does not require the sender to speak more, does not stop feedback, and does not make the chosen channel useless.
If the sender sends a message to the wrong phone number, what problem occurs in the communication cycle?
Correct answer: D
Sending a message to the wrong number creates an addressing or receiver-selection error. The intended receiver may never receive the information, so the communication cannot achieve its purpose even if the wording is clear. It does not improve encoding or guarantee quick feedback; the message may reach a different person or nowhere useful.
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