Muft Shiksha™ एक 100% Free Education Portal है 🇮🇳, जिसका उद्देश्य Class 9–12 के हर विद्यार्थी तक High-Quality Education को पूरी तरह मुफ्त पहुँचाना है। 🇮🇳 हम मानते हैं कि अच्छी शिक्षा किसी student की आर्थिक स्थिति पर निर्भर नहीं होनी चाहिए। 🇮🇳 हर विद्यार्थी को वही Quality Study Material, MCQs, Quizzes, Exam Preparation, Concept-Based Learning और Bilingual Support मिलना चाहिए, जो आमतौर पर महंगी Coaching या Premium Platforms में मिलता है। Muft Shiksha™ 🇮🇳 इसी सोच के साथ बनाया गया है
In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
Quiz this set
Up to 25 questions from this page. Select your focus, then start.
25 questions
Choose questions
Medium · Level 4View options
The message was too clear
The medium was too fast
The feedback was written
A receiver with appropriate authority was not selected
Medium · Level 4View options
Share approved written minutes and a list of responsibilities
Repeat the meeting without a record
Depend only on personal memory
Change the decisions orally
Medium · Level 4View options
Add more text in the same language
Only reduce the font size
Provide concise text in major languages and clear symbols
Change only the colour
Medium · Level 4View options
Whether the instructions were clear, complete and unambiguous
Whether the message colour was attractive
Whether the sender smiled
Whether the device was new
Medium · Level 4View options
Appropriate timing of communication
Message confidentiality
Visual design
Receiver identity
Medium · Level 4View options
To prevent confidential information from reaching the wrong person
To change the document colour
To increase internet speed
To make the message oral
Medium · Level 4View options
To check understanding
To imitate the speaker
To lengthen the conversation
To change the topic
Medium · Level 4View options
The listener always disagrees
The listener is trying to understand the message
The listener wants to stop communication
The listener is only testing the speaker
Medium · Level 4View options
Leave immediately
Tell the listener to remain silent
Change the instructions
Ask the listener to repeat the main steps
Medium · Level 4View options
Both sides understand the message and respond
Only one person speaks for a long time
Neither side needs to ask questions
The message contains only difficult words
Medium · Level 4View options
Written correction
Adapting to feedback
Leaving the topic
Speaking from memory
Medium · Level 4View options
Punish the listener immediately
Repeat the same instruction more loudly
Abandon the task
Ask the listener to repeat the instruction in their own words
Medium · Level 4View options
When the speaker keeps talking alone
When the listener understands and gives an appropriate response
When both people remain silent
When the message is forwarded without listening
Medium · Level 4View options
Emotional message
Informal message
Over-detailed message
Message lacking essential context
Medium · Level 4View options
The listener understands correctly and gives the expected response
The speaker talks for a long time
The words are difficult and impressive
The voice remains loud throughout
Medium · Level 4View options
Feedback becomes more accurate
Feedback becomes merely superficial
The message becomes permanent
The language becomes simpler
Medium · Level 4View options
It increases respect and the possibility of cooperation
It ignores the problem
It only increases the speaker's authority
It makes the discussion one-sided
Medium · Level 4View options
It confirms that the question was understood correctly
It necessarily makes the answer longer
It removes the listener's role
It makes every answer formal
Medium · Level 4View options
Pronunciation
Feedback
Target audience
Speaking pace
Medium · Level 4View options
A simple message needs no words
Feedback exists only in written communication
A simple message is always incorrect
Even a simple message may be interpreted differently
Medium · Level 4View options
The instructions will become more formal
The task will finish quickly
Voice clarity will improve
Doubts and misunderstandings may remain unresolved
Medium · Level 4View options
Specify people, time, and place
Make the voice more emotional
Increase the use of idioms
Make the announcement longer
Medium · Level 4View options
Ability to command
Shared understanding
Ability to change the topic
One-way communication
Medium · Level 4View options
Speak the message more loudly
Let the listener remain silent
Repeat the same sentence repeatedly
Ask the listener to explain the message in their own words
Medium · Level 4View options
Confirm understanding through action
Increase class time
Change the instruction
Confuse the students
Question 1MediumLevel 4
The message was correct and the medium was suitable but it was sent to a person who could not make the decision. What caused the failure?
Correct answer: D
The governing concept is correct receiver selection within the communication cycle. Effective communication requires more than a correct message and suitable medium; it must reach a person who has the authority and responsibility to act. Option D is correct because the receiver lacked decision-making power. Clarity, speed of the medium, and the written form of feedback do not explain why an otherwise suitable message produced no decision.
After a meeting members interpret the decisions differently. Which measure is most effective?
Correct answer: A
The governing concept is feedback, confirmation, and a shared record in the communication cycle. Approved minutes create one reference that states the decisions, assigned responsibilities, and agreed deadlines, so members can check the same information. Option A is correct. Repeating a meeting without documentation, relying on memory, or changing decisions informally can preserve ambiguity and create further contradictions.
A long monolingual circular is issued for a multilingual community. What is the most effective improvement?
Correct answer: C
The governing concept is audience-centred, accessible communication. A long notice in one language may exclude residents who read another language, and excessive length can make the key instruction harder to find. Option C is correct because concise versions in major community languages improve comprehension, while clear symbols reinforce essential meaning. Adding text, shrinking letters, or merely changing colour does not solve the language barrier.
The receiver read the message but performed a different action. What should be checked first?
Correct answer: A
The governing concept is effective communication through a correctly understood message. Reading only proves that the message was received; it does not prove that the receiver interpreted the intended action. Option A is correct because unclear, incomplete or ambiguous instructions can produce a different response. Colour, the sender’s smile and the age of the device are not the first factors to inspect unless a separate technical or accessibility problem is evident.
A message reached the correct person but arrived after the deadline. Which element failed?
Correct answer: A
The governing concept is timely and effective communication. A message must reach the intended receiver not only accurately but also early enough for the receiver to act. Since the correct person received it, identity was successful; because it arrived after the deadline, appropriate timing failed. Thus option A is correct. Confidentiality and visual design may matter in other situations, but neither explains the missed deadline in this case.
Why is verifying the receiver's identity necessary before sending a sensitive digital document?
Correct answer: A
The governing concept is secure and accurate communication. Before sending a sensitive document, confirming the receiver’s name, address or account helps ensure that the intended person—not an impersonator or typing-error recipient—gets the information. Option A is correct because identity verification protects confidentiality and prevents misdelivery. It does not change document colour, increase internet speed or convert a digital written message into oral communication.
What is the purpose of restating the speaker's message in one's own words during active listening?
Correct answer: A
The governing concept is feedback in the communication cycle and active listening. When a listener paraphrases a speaker’s message, the speaker can check whether the intended meaning was received correctly and correct any misunderstanding. Option A is correct. Restating is not imitation, unnecessary lengthening, or a way to change the subject; it supports accurate two-way communication.
If a listener is asking questions, what may it indicate?
Correct answer: B
The governing concept is feedback and two-way communication. Relevant questions usually show that the listener is engaged, interested, and trying to clarify or understand the message. Therefore, option B is correct. A question does not always mean disagreement, a wish to stop communication, or an attempt to test the speaker; its meaning depends on the context and relevance of the question.
What is the most suitable next step after giving oral instructions?
Correct answer: D
The governing concept is feedback in the communication cycle. After giving oral instructions, asking the listener to repeat the main steps checks whether the message was heard and understood correctly. It also reveals missing details before the task begins, so option D is correct. Leaving immediately removes the chance to check understanding, silence prevents feedback, and changing instructions without a reason may create further confusion.
What is the best indicator of successful two-way verbal communication?
Correct answer: A
The governing concept is the communication cycle, especially feedback and shared understanding. In two-way verbal communication, one person sends a message, the other interprets it and responds, while feedback confirms whether the meaning was understood. Therefore, option A is correct. One-sided speaking, avoiding questions, or using difficult words does not demonstrate successful communication.
A speaker notices confused faces in the audience and then gives an example. Which ability does this show?
Correct answer: B
The governing concept is feedback in the communication cycle. The audience’s confused expressions provide feedback, and the speaker responds by changing the explanation and adding an example. Thus, option B is correct. Written correction is not occurring, leaving the topic would avoid clarification, and speaking from memory does not show response to audience needs.
After an instruction the listener only says yes but performs the task incorrectly. What should the speaker do next?
Correct answer: D
The governing concept is confirmation of understanding through feedback. A listener’s “yes” may only show attention or politeness, not accurate comprehension. Asking the listener to restate the instruction in their own words allows the speaker to check what was understood, identify confusion, and clarify the steps before the task continues. Punishment, louder repetition, or abandoning the task does not repair the communication gap.
When is the feedback cycle completed in effective verbal communication?
Correct answer: B
The governing concept is the communication cycle, especially feedback. A speaker sends a message, the listener receives and interprets it, and an appropriate response shows whether the meaning was understood. Option B is correct because this response completes the feedback loop. Speaking alone provides no confirmation, silence gives no reliable evidence, and forwarding a message without listening does not establish understanding.
An announcement says that all students should arrive on time but does not mention the place. What type of incomplete message is this?
Correct answer: D
The governing concept is completeness of a message. An instruction about arrival needs essential context, especially where students must go; without the place, they may arrive at different locations or be unable to act at all. Thus option D is correct. The announcement may be formal and concise, but it is not emotional or over-detailed. Its specific weakness is missing contextual information.
What is the most reliable evidence of message success in effective verbal communication?
Correct answer: A
The governing concept is communication effectiveness demonstrated through feedback. A message succeeds when the listener interprets its intended meaning and responds appropriately, showing that understanding has occurred; therefore, option A is correct. Speaking for a long time, using impressive vocabulary, or maintaining a loud voice may occur without understanding. These features measure delivery style, not successful communication.
A speaker asks whether the audience agrees but gives them no time to respond. How does this affect feedback?
Correct answer: B
The governing concept is the communication cycle, in which feedback must travel from receiver back to sender. Asking a question without allowing response time interrupts that part of the cycle, so the speaker cannot discover the audience’s real understanding or agreement. The question becomes only a formal gesture, making feedback superficial. It does not improve accuracy, simplify language, or make the message permanent. Therefore, option B is correct.
In a conflict, a speaker first acknowledges the other side's concern and then suggests a solution. Why is this strategy effective?
Correct answer: A
The governing concept is respectful conflict communication. Acknowledging the other person’s concern shows that the speaker has listened and recognises the issue; this reduces defensiveness and builds trust. Once the person feels heard, discussing a practical solution and cooperating becomes more likely. The strategy does not ignore the problem, merely increase authority, or make the discussion one-sided. Therefore, option A correctly explains its effectiveness.
A speaker restates the essence of a question before answering it. What is the most important benefit?
Correct answer: A
Restating or paraphrasing a question is a checking-understanding technique in effective verbal communication. It lets the speaker confirm the intended meaning before preparing an answer, and it gives the listener a chance to correct any misunderstanding. Therefore, option A is correct. The other choices are not necessary results: the answer need not become longer or formal, and the listener remains an active participant.
An announcement clearly states the place and time but does not identify which students it applies to. Which element is missing?
Correct answer: C
A complete announcement must tell people what the information concerns, when and where it applies, and who needs to act on it. Since the place and time are already given but the relevant students are not identified, the missing element is the target audience. Option C is correct. Pronunciation and pace concern delivery, while feedback is a later response, not the absent audience specification.
A speaker says the message is very simple and therefore does not seek feedback. Why is this thinking incorrect?
Correct answer: D
Meaning is created through interaction between the sender and receiver; the speaker cannot assume that the listener has the same context or interpretation. Even a short, familiar message may be heard differently because of language, attention, experience, or situation. Option D is correct, so feedback helps confirm understanding. The other choices make absolute claims that are false.
A group leader tells everyone not to ask questions after giving instructions. What is the most serious problem?
Correct answer: D
The governing concept is two-way communication and feedback. Instructions are successful only when listeners understand what to do and can clarify uncertainty. Banning questions removes an important feedback channel, so doubts or misunderstandings may remain and cause mistakes; therefore option D is correct. Formality, speed, or voice clarity does not prove comprehension, and finishing quickly may actually increase errors if the instructions were misunderstood.
A school announcement says that some students should reach the proper place at the proper time. What is the most necessary improvement?
Correct answer: A
The governing concept is completeness and clarity in the communication cycle. An announcement must identify who should act, where they should go, and when they should arrive so that receivers can convert the message into a clear action. Words such as “some,” “proper place,” and “proper time” are too vague. Therefore option A is correct. Emotional delivery, idioms, or extra length cannot replace specific actionable details.
A listener restates the speaker's statement and asks whether that was the intended meaning. What does this process strengthen?
Correct answer: B
The governing concept is feedback and confirmation in the communication cycle. When the listener paraphrases the message and checks the intended meaning, the speaker can confirm or correct the interpretation. This two-way process reduces ambiguity and helps both people construct the same meaning. Therefore, shared understanding is strengthened. Commanding, changing the topic, and one-way communication do not describe this checking process.
A listener nods in agreement without understanding the message. What is the best way to check communication success?
Correct answer: D
The governing concept is feedback in the communication cycle. A nod is only a non-verbal signal and may show politeness, agreement, or uncertainty; it does not prove that the message was understood. Asking the listener to restate the idea in their own words checks actual meaning and reveals misunderstandings that can be corrected. Therefore, option D is best; volume, silence, and mechanical repetition do not verify comprehension.
A teacher asks students to demonstrate the first step after giving oral instructions. What is the main purpose?
Correct answer: A
The governing concept is feedback in the communication cycle. An oral instruction is successful only when the receiver understands and can use it; asking students to demonstrate the first step provides observable evidence of that understanding. Thus, option A is correct. The demonstration is not intended to lengthen class time, alter the instruction, or confuse learners. It helps the teacher correct misunderstanding immediately.
Google Analytics helps us understand site usage. Google may send limited cookie-free signals before your choice. The Live Visitors widget operates independently of this analytics choice; see the privacy policy for its provider and fallback details. Essential site features work without analytics cookies. You can change your choice later in Privacy choices. Privacy policy