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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
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Up to 25 questions from this page. Select your focus, then start.
25 questions
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Hard · Level 4View options
Physical barrier
Psychological barrier
Mechanical barrier
Time barrier
Hard · Level 4View options
Cultural barrier
Technical barrier
Linguistic or semantic barrier
Geographic barrier
Hard · Level 4View options
The sender's identity will change
The message will automatically become written
Feedback will no longer be needed
Coordination between the message and visual cues will be disturbed
Hard · Level 4View options
When it is specific and timely
When it is only yes
When it arrives very late
When it is unrelated to the topic
Hard · Level 4View options
Medium
Non-verbal feedback
Semantic barrier
Encoding
Hard · Level 4View options
Noise in the medium
Delay in feedback
Effective encoding
Blocking the message
Hard · Level 4View options
Removing the receiver
Preventing feedback
Ending one-way communication
Use of multiple media
Hard · Level 4View options
Clarity of wording and context
Only message length
Only cost of the medium
Reduce the number of receivers
Hard · Level 4View options
संकेतीकरण (Encoding)
प्रतिक्रिया का प्रभावी उपयोग (Effective use of feedback)
माध्यम का चयन (Selection of medium)
संदेश का स्रोत (Source of the message)
Hard · Level 4View options
Every short message is effective
Long messages are always better
Completeness is necessary along with conciseness
The medium is more important than the message
Hard · Level 4View options
When the receiver remains silent
When the medium stops
When a barrier ends
When the receiver replies and the roles reverse
Hard · Level 4View options
The medium was not accessible to all receivers
The message was too clear
Feedback arrived too quickly
Encoding was correct
Hard · Level 4View options
Speed of the medium
Accuracy of decoding
Identity of the sender
Number of barriers
Hard · Level 4View options
The medium will disappear
Feedback will always be positive
Conflicting words and tone may confuse the meaning
The sender will change
Hard · Level 4View options
Receiver selection
Feedback
Medium availability
Encoding
Hard · Level 4View options
Speed and wide reach
Low cost only
Decorative appearance
A lengthy record
Hard · Level 4View options
शब्दावली (Vocabulary)
समयबद्धता (Timeliness)
प्राप्तकर्ता की पहचान (Receiver identity)
दृश्य आकर्षण (Visual appeal)
Hard · Level 4View options
Ignore their feedback
Stop treating them as receivers
Translate the message into a suitable language
Only increase the volume
Hard · Level 4View options
The medium was poor
The sender was absent
The message was not written
Mechanical repetition is not proof of understanding
Hard · Level 4View options
The receiver understands correctly and performs the expected action
The sender speaks very confidently
The medium is expensive
The message is very long
Hard · Level 4View options
Assume the message was understood
Politely request confirmation of receipt and understanding
Delete the message
Blame the receiver
Hard · Level 4View options
Written record of the message
Cost of the medium
Non-verbal feedback
Role of the sender
Hard · Level 4View options
Identifying the sender
Using the medium
Sending feedback
Understanding the main meaning and relationships
Hard · Level 4View options
The two modes can support each other and improve understanding
The message will always become shorter
Feedback will no longer be needed
All barriers will automatically disappear
Hard · Level 4View options
The medium will become faster
The opportunity for correction and shared understanding will decrease
The message will automatically become clear
The receiver cannot become a sender
Question 1HardLevel 4
The message was correct but the receiver interpreted it oppositely because of a prior bias. What type of barrier is this?
Correct answer: B
The message itself is described as correct, and no problem with equipment, distance, or timing is given. The receiver's prior bias changes how the message is interpreted. Beliefs, attitudes, emotions, and prejudices are internal psychological factors, so this is a psychological barrier affecting decoding.
Two words sound similar, and the receiver understands the wrong word. Which barrier does this illustrate?
Correct answer: C
When two words sound alike or nearly alike, the receiver may attach the wrong meaning to the message. The problem arises from language, pronunciation, or interpretation, so it is a linguistic or semantic barrier. It is not cultural because no difference in beliefs or customs is mentioned, not technical because no device fails, and not geographic because distance is not causing the misunderstanding.
In an online class the video is clear but the audio is delayed. What is the main effect on the communication cycle?
Correct answer: D
When audio arrives later than video, words and visible actions no longer match in time. The receiver may see a gesture before hearing the related explanation, making the speaker's meaning harder to decode. The sender does not change, the message does not become written, and feedback remains necessary; the main issue is technical timing.
When is the receiver's feedback most useful to the sender?
Correct answer: A
Specific feedback tells the sender what was understood, what is unclear, and what may need correction. Timely feedback allows changes while the message or task is still relevant. A bare yes may provide little evidence, late feedback reduces its practical value, and unrelated comments cannot guide improvement effectively.
The receiver performs the correct action after an instruction but gives no verbal reply. What should the action be considered?
Correct answer: B
Feedback is any response that shows how the receiver has reacted to or understood a message; it need not be spoken. Correctly carrying out the instruction is observable action that provides evidence of understanding, so it is non-verbal feedback. It is not the channel, encoding by the sender, or a semantic barrier.
Before sending a message the sender studies the receiver's age, language, and knowledge. Which stage is being strengthened?
Correct answer: C
Encoding means converting an idea into words, symbols, tone, or other forms that a receiver can understand. Studying the receiver's age, language, and knowledge helps the sender choose suitable vocabulary and examples before forming the message. This strengthens audience-centred encoding; it does not create noise, delay feedback, or block communication.
The same message is spoken in class and also written on the notice board. What strategy does this illustrate?
Correct answer: D
The message is communicated through two different channels: spoken language and written text. Using more than one suitable medium can improve reach, reinforce the meaning, and help learners remember it. It does not remove the receiver or stop feedback; rather, it provides additional opportunities for understanding.
If a message is interpreted differently by different receivers what should the sender examine?
Correct answer: A
Different interpretations often arise when words are ambiguous, the context is missing, or the message does not suit the receivers’ background. The sender should review wording, examples, context, and audience needs. Message length or channel cost alone cannot ensure shared meaning.
In a meeting, the chairperson invites questions but moves on without listening to the answers. Which element of communication is weakened?
Correct answer: B
Feedback is not effective merely because a question is invited; the sender must listen to the response, understand it, and use it to clarify or improve communication. Since the chairperson ignores the answers, the feedback loop is not completed. Encoding, medium selection, and the source are not the main problems described here.
A message is very brief but omits essential instructions. Which principle does this illustrate?
Correct answer: C
Conciseness means expressing an idea without unnecessary words, but it does not mean removing information needed for action. A useful message must contain all essential instructions while remaining reasonably brief. Therefore completeness must accompany conciseness; neither extreme brevity nor excessive length is automatically effective.
In which situation does feedback itself become a new message?
Correct answer: D
When the receiver replies, the reply carries meaning for the original sender, so it functions as a new message. The receiver now performs the sender’s role and the original sender becomes the receiver. Silence, a closed channel, or the removal of a barrier does not by itself create a new message.
A notice was sent to all students but some did not have the required application. What is the main problem?
Correct answer: A
A communication channel is effective only when the intended receivers can access and use it. If some students lack the required application, the notice has not reached them in a usable form. This is an accessibility problem with the medium, not a result of excessive clarity, quick feedback, or correct encoding.
After hearing a message the receiver summarises it in their own words. Which process is being checked?
Correct answer: B
Summarising in one’s own words shows how the receiver interpreted the symbols and meaning of the original message. It therefore checks decoding and provides feedback about understanding. It does not primarily measure channel speed, sender identity, or the number of barriers, although those factors may influence communication.
A message has a sarcastic tone but polite words. How may this affect the receiver's decoding?
Correct answer: C
Receivers interpret both the words and the tone in which they are delivered. Polite words combined with sarcasm can send conflicting verbal and paralinguistic signals, making the intended meaning uncertain or causing offence. The medium and sender do not automatically change, and feedback is not necessarily positive.
A written message contains correct words but poor punctuation changes the meaning. Which stage is weak?
Correct answer: D
Encoding is the process of constructing a message using words, symbols, punctuation, and other signs. If incorrect punctuation changes the intended meaning, the message was not encoded clearly. Receiver selection, channel availability, and feedback may matter elsewhere, but they are not the direct source of this writing error.
Which quality of a medium is most important for an emergency message?
Correct answer: A
An emergency message must reach the relevant people quickly enough for them to respond. Speed and broad reach are therefore more important than decoration, low cost alone, or a lengthy record. The best channel may vary by situation, but urgency makes timely and wide delivery the decisive quality here.
A message was sent through the correct medium but arrived too late. Which quality of effective communication was affected?
Correct answer: B
Timeliness means that information reaches the receiver when it is needed. In this case, the medium was appropriate, but the delay reduced the message’s usefulness and possibly its effect on action or decision-making. Vocabulary concerns word choice, receiver identity concerns who gets the message, and visual appeal concerns presentation, so none explains the delay.
The sender sends the same message to everyone but one group speaks a different language. What is the best strategy?
Correct answer: C
A shared language is needed for accurate decoding. Translating the message, or otherwise adapting it to the group’s language, removes a major communication barrier and improves the chance of shared understanding. Ignoring feedback, denying their receiver role, or increasing volume does not solve a language problem.
A student merely repeats the teacher's words as feedback without understanding them. What limitation does this show?
Correct answer: D
Repeating the exact words may show that the student heard or memorised the sound, but it does not prove that the meaning was decoded. Genuine understanding is better checked through paraphrasing, explanation, examples, or correct application. Thus mechanical repetition alone is a weak form of feedback.
What is the most reliable evidence of a message's success?
Correct answer: A
Communication succeeds when the intended meaning is understood and leads to the appropriate response or action. A confident sender, an expensive channel, or a long message may create an impression, but none proves understanding. Observable correct action, supported by suitable feedback, is stronger evidence of success.
If the receiver gives no feedback what should the sender most appropriately do?
Correct answer: B
Silence does not reliably show that a message was received or understood. The sender should politely ask for confirmation, invite questions, or request a brief restatement or action. This replaces an unsafe assumption with evidence. Deleting the message or blaming the receiver damages communication and does not close the gap.
During a meeting members provide feedback through facial expressions but the speaker does not observe them. What information is being missed?
Correct answer: C
Facial expressions such as confusion, interest, agreement, or concern can communicate feedback without words. If the speaker fails to observe them, important information about attention and understanding is lost. These expressions are non-verbal feedback; they are not a written record, channel cost, or a change in sender role.
A message contains correct facts but presents them in a disorganised order. What difficulty will the receiver face?
Correct answer: D
Accuracy alone is not enough; a message also needs logical organisation. When facts appear in a confusing order, the receiver may struggle to identify the main point, sequence, cause, or relationship among ideas. The sender and channel may still be known, and feedback may still be possible, but comprehension becomes harder.
What is the main benefit of presenting a message through both pictures and words?
Correct answer: A
Pictures can show appearance, relationships, or steps, while words can explain details and conditions. When both are accurate and consistent, they support different ways of understanding and can improve clarity and memory. However, multimodal presentation does not guarantee brevity, remove every barrier, or make feedback unnecessary.
A sender treats feedback as criticism and ignores it. How will this affect the communication cycle?
Correct answer: B
Feedback gives the sender information about confusion, disagreement, or successful understanding. If it is dismissed, the sender loses a chance to correct the message and build shared meaning. Ignoring feedback does not make the channel faster or the message clearer, and it does not prevent the receiver from becoming a sender.
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