Muft Shiksha™ एक 100% Free Education Portal है 🇮🇳, जिसका उद्देश्य Class 9–12 के हर विद्यार्थी तक High-Quality Education को पूरी तरह मुफ्त पहुँचाना है। 🇮🇳 हम मानते हैं कि अच्छी शिक्षा किसी student की आर्थिक स्थिति पर निर्भर नहीं होनी चाहिए। 🇮🇳 हर विद्यार्थी को वही Quality Study Material, MCQs, Quizzes, Exam Preparation, Concept-Based Learning और Bilingual Support मिलना चाहिए, जो आमतौर पर महंगी Coaching या Premium Platforms में मिलता है। Muft Shiksha™ 🇮🇳 इसी सोच के साथ बनाया गया है
In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
Quiz this set
Up to 25 questions from this page. Select your focus, then start.
25 questions
Choose questions
Expert · Level 4View options
Context
Feedback
Encoding
Sender
Expert · Level 4View options
Message confidentiality ended
Receiver's role was removed
Understanding and recall were strengthened through multiple channels
Feedback became impossible
Expert · Level 4View options
Courtesy
Conciseness
Consistency
Completeness
Expert · Level 4View options
Delivery confirmation is not confirmation of understanding
Channel selection was always wrong
The sender never sent the message
Feedback is never required
Expert · Level 4View options
Excessive courtesy
Poor message structure and clarity
Absence of receiver
Technical noise
Expert · Level 4View options
Lack of channel
Too many receivers
Inconsistency in the message
Clarity of feedback
Expert · Level 4View options
Printing of message
Channel technology
Sender's name
Receiver's emotional state and context
Expert · Level 4View options
Semantic barrier
Physical barrier
Technical barrier
Time barrier
Expert · Level 4View options
Treat it as a sign of complete understanding
Clarify and ask for verbal feedback
Change the topic immediately
End communication
Expert · Level 4View options
Sender and receiver
Verbal and visual cues
Conciseness and completeness
Context and channel
Expert · Level 4View options
Printing of the message
Number of receivers
Physical length of the channel
Two-way and adaptive nature of communication
Expert · Level 4View options
Revise the words and symbol so they convey the same meaning
Enlarge only the symbol
Add more colours
Remove feedback
Expert · Level 4View options
Encoding
Timing and context of communication
Identity of sender
Written feedback
Expert · Level 4View options
Message
Sender
Feedback
Channel
Expert · Level 4View options
Feedback is overly technical
Feedback is not written
Feedback is too fast
Feedback is not genuine
Expert · Level 4View options
Lack of immediate feedback
There was no message
The sender had no identity
The channel was too private
Expert · Level 4View options
All channels are identical
Adapting the message to the audience
Preventing feedback
Changing the sender
Expert · Level 4View options
Physical noise
Absence of channel
Linguistic and structural ambiguity in the message
Excess feedback
Expert · Level 4View options
Length of channel
Sender's handwriting
Cost of message
Receiver's emotional state
Expert · Level 4View options
Appropriate encoding and better understanding
Eliminating feedback
Slowing the channel
Making the message confidential
Expert · Level 4View options
Only message length
Credibility of the sender
Only channel colour
Format of feedback
Expert · Level 4View options
Complete and accurate feedback
Technical noise
Irrelevant feedback
Channel selection
Expert · Level 4View options
The message had no meaning
The sender was absent
The channel was always wrong
The feedback was not timely
Expert · Level 4View options
Pace of delivery
Identity of receiver
Confidentiality of channel
Topic of message
Expert · Level 4View options
The message was completely unnecessary
The sequence was not sufficiently clear
The channel did not deliver the message
The receiver did not hear the message
Question 1ExpertLevel 4
An online form shows no confirmation after submission. The user cannot know whether the information was received. Which element is missing?
Correct answer: B
A confirmation or acknowledgement tells the sender what happened after submission, so it functions as feedback from the system. Without it, the user cannot verify successful receipt and may submit repeatedly or remain uncertain. The form still has a sender, message, and encoding; the missing element is the response indicating the result.
A doctor explained instructions to a patient, showed a diagram, and also provided a written note. What was the main benefit?
Correct answer: C
Oral explanation, a diagram, and written instructions provide complementary representations of the same information. The patient can hear the explanation, see the steps, and refer to the note later, which supports understanding and recall. Multiple channels do not automatically remove confidentiality, the receiver's role, or the possibility of feedback.
A report was sent to the correct person on time but the required attachment was missing. Which communication quality was affected?
Correct answer: D
A complete message contains all information and supporting material needed by the receiver to understand or act on it. Because the required attachment was missing, the report did not provide the full content even though it reached the right person on time. This is not mainly a problem of courtesy, brevity, or consistency.
The sender received confirmation that the message was delivered, but the receiver misunderstood its meaning. What does this prove?
Correct answer: A
A delivery receipt usually confirms that data reached a device or account; it does not prove that the receiver read, decoded, and understood the intended meaning. Misunderstanding shows why meaningful feedback or clarification may still be needed. The message was sent, and the channel is not automatically wrong merely because interpretation failed.
An email had no subject line and its main request was hidden at the end of a long paragraph. Which weakness is most evident?
Correct answer: B
A useful email should make its purpose easy to identify through a meaningful subject line and organised content. Hiding the request in a long paragraph makes the receiver work unnecessarily to locate the required action. The receiver exists and no technical noise is described; the clear weakness is poor structure and clarity.
An announcement was repeated twice but gave a different date each time. What problem did this create?
Correct answer: C
A repeated announcement should preserve the same verified facts unless a clear correction is made. Giving two different dates creates inconsistency, so receivers do not know which information to trust or follow. The number of receivers and the existence of a channel are not the problem, and the conflicting dates do not represent clear feedback.
A counsellor immediately began giving a long speech to a distressed student without asking about the student's condition. Which aspect of the communication cycle was neglected?
Correct answer: D
Effective communication begins with attention to the receiver's needs, emotional state, and context. A distressed student may need listening and reassurance before receiving detailed advice. Ignoring that condition makes the message poorly adapted to the audience. The issue is not printing, channel technology, or the counsellor's name.
When a receiver understands the dictionary meaning of words but not their subject-specific meaning, what type of barrier is this?
Correct answer: A
A semantic barrier occurs when the receiver and sender do not attach the same meaning to words or expressions. Subject-specific terms may have a special meaning in science, computing, or another field that differs from everyday usage. Since the difficulty here is understanding meaning, not noise, equipment, or timing, semantic barrier is correct.
A student did not answer a question but had a confused facial expression. What should the teacher do most appropriately?
Correct answer: B
A confused facial expression is a non-verbal signal that the student may not understand. It is only an indication, not final proof, so the teacher should explain again in simple words and ask the student to respond. This confirms understanding and allows further clarification.
A message was shortened so much that necessary reasons and instructions were removed. What imbalance does this show?
Correct answer: C
Conciseness means expressing an idea without unnecessary words, while completeness means including all information needed for correct understanding and action. Removing necessary reasons and instructions makes the message incomplete, even though it is brief. Therefore, the problem is an imbalance between conciseness and completeness, not between people, signals, or channels.
A speaker ignored questions received as feedback and continued the same presentation. Which feature was weakened?
Correct answer: D
Communication is two-way when the receiver can respond and the sender pays attention to that response. Feedback also helps the sender clarify a confusing point, change the pace, or adapt the explanation to the audience. By ignoring questions and continuing unchanged, the speaker weakened both the two-way and adaptive nature of communication.
The words in a safety instruction were correct but the symbol pointed in the wrong direction. Which option is the best correction?
Correct answer: A
Words and visual symbols are complementary parts of a safety message. If they point to different actions, the receiver may follow the wrong instruction even when the words are accurate. Making both elements communicate the same direction removes the contradiction and improves safe decoding.
A message failed only because it was sent during an examination and the receiver did not pay attention. Which element was decisive here?
Correct answer: B
Communication depends not only on the words but also on when and where the message is delivered. During an examination, the receiver must concentrate on another task, so attention is unavailable. The unsuitable timing and context caused the failure; it was not primarily an encoding or sender-identity problem.
If the sender tells the receiver to follow instructions without asking questions, which element of the communication cycle will be weakened?
Correct answer: C
Questions allow a receiver to report confusion, confirm meaning, and request missing details. If questions are forbidden, the sender loses this information and cannot check whether the instruction was understood. Thus feedback is weakened, while the sender, message, and channel may still exist normally.
In a group, members express agreement instead of their real opinions because they fear authority. What feedback problem is present?
Correct answer: D
Feedback is genuine when it honestly represents a receiver's understanding, opinion, or reaction. Agreement caused by fear hides the person's real view, so it may give the leader a false impression of support or understanding. The central defect is lack of authenticity, not speed, technical language, or format.
A radio broadcast reached thousands of people, but the broadcaster could not immediately know whether the message was understood. What is its main limitation?
Correct answer: A
A broadcast can distribute one message to a large audience, but it normally does not provide a direct, immediate reply from every listener. The sender therefore cannot quickly check individual understanding or correct confusion. This delayed feedback is a typical limitation of one-way mass communication.
The sender delivered the same message in the same form to experts and young children. As a result, the children could not understand it. Which principle was ignored?
Correct answer: B
Effective encoding considers the receiver's age, knowledge, language, and needs. Experts may understand technical terms, while young children usually need simpler words, examples, and presentation. Using one unchanged form ignored audience analysis, so the message was not adapted to the children.
A message did not clearly distinguish instructions from suggestions. The receiver treated a suggestion as a compulsory order. What was the main problem?
Correct answer: C
The channel delivered the message, but its wording and structure did not show the difference between a required action and an optional suggestion. That ambiguity changed the perceived force of the message. Clear labels, modal words, and separate sections would make the intended meaning easier to decode.
A person was already angry while reading a message and interpreted a neutral sentence as aggressive. Which influence is demonstrated?
Correct answer: D
A receiver's emotional state can colour the decoding process. Anger may make neutral words appear hostile, even when the sender intended no aggression. Therefore the interpretation was influenced by the receiver's psychological condition, not by channel length, cost, or handwriting.
A school asked parents about their preferred language before sending a message. What purpose does this step mainly serve?
Correct answer: A
Before encoding a message, a sender should consider the receiver’s language and background. Choosing a language familiar to the parents makes the words easier to understand and reduces the chance of misinterpretation. It does not remove feedback, slow the communication channel, or make the message confidential. Thus, appropriate encoding and better understanding is correct.
Even if a message is very clear, a receiver may reject it when it comes from an untrustworthy source. Which factor is influencing communication?
Correct answer: B
A receiver evaluates not only what is said but also who says it. A source seen as unreliable may cause doubt or rejection even when the wording is clear. This is the effect of sender credibility on acceptance; message length, channel colour, and feedback format do not explain the stated distrust.
An employee replied to an email but addressed a different issue instead of the original question. What type of feedback is this?
Correct answer: C
Feedback is relevant when it responds to the content or question in the original message. In this case, the employee sent a reply, but the reply dealt with another issue, so it does not help resolve the sender’s actual question. It is therefore irrelevant feedback. It is not technical noise, because no equipment failure is described, and it is not channel selection.
Feedback to a message arrived only after the decision deadline had passed. What problem occurred?
Correct answer: D
Timely feedback reaches the sender while it can still be used to clarify, correct, or guide a decision. A response received after the deadline may be accurate but is no longer useful for that decision. Thus the defect is lack of timeliness, not necessarily lack of meaning or an always-wrong channel.
A speaker delivered correct information very rapidly, but listeners could not understand the main points. What affected the message here?
Correct answer: A
Correct information is not enough if the receiver cannot process it at the speaker's speed. Excessive pace can cause words, connections, and key points to be missed. Slowing down, pausing, and highlighting the main ideas would improve decoding, so the decisive factor is pace of delivery.
After receiving an instruction, the receiver asked which step should be performed first. What does this question indicate?
Correct answer: B
The receiver has received enough of the instruction to ask about order, so the channel did deliver some message. The question specifically reveals uncertainty about sequence. The sender should number the steps or state the first action clearly; this uses feedback to improve message design.
Google Analytics helps us understand site usage. Google may send limited cookie-free signals before your choice. The Live Visitors widget operates independently of this analytics choice; see the privacy policy for its provider and fallback details. Essential site features work without analytics cookies. You can change your choice later in Privacy choices. Privacy policy