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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
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Easy · Level 8View options
Feedback
Message
Medium
Receiver
Easy · Level 8View options
Source of message
Communication barrier
Encoding
Feedback
Easy · Level 8View options
To choose suitable language and medium
To make the message difficult
To prevent feedback
To increase barriers
Easy · Level 8View options
When the message is very short
When actual understanding is not confirmed
When the sender is present
When the medium is a phone
Easy · Level 8View options
The medium has ended
The receiver has changed
The message lacked clarity
Communication did not occur
Easy · Level 8View options
Feedback was very clear
The message was too simple
The sender formed no idea
The message did not reach the intended receiver
Easy · Level 8View options
To confirm correct understanding
To change the medium
To create a barrier
To make the message confidential
Easy · Level 8View options
When the person is not speaking and there is background noise
When the teacher asks a question and an answer is needed
When one's voice needs to be heard clearly
When introducing oneself in the meeting
Easy · Level 8View options
Use clear subjects and a dedicated announcement channel
Send more unrelated messages
Delete all messages without reading
Make the notice vague
Question 1EasyLevel 8
A school notice reaches a parent through a messaging application. Which element is the messaging application?
Correct answer: C
The school notice is the message and the parent is the receiver. The messaging application provides the digital route used to deliver that notice from the school to the parent. A route or tool used for transmission is the medium or channel, so the application is the medium. Option C is correct.
A parent reads a notice and sends an acknowledgement. Which element does this reply represent?
Correct answer: D
The acknowledgement is a response to the school’s notice. It tells the sender that the parent received the information, and it may also confirm attention or understanding. A reply made after receiving a message is feedback, whereas encoding is message formation. Therefore, option D is correct.
Why is it necessary to identify the receiver before sending a message?
Correct answer: A
Knowing the receiver helps the sender consider the person’s age, knowledge, language, needs, and access to technology. On that basis, the sender can select suitable words, tone, level of detail, and channel. This improves understanding; it is not meant to make the message difficult or stop feedback. Option A is correct.
When can the receiver merely saying yes be weak feedback?
Correct answer: B
The word “yes” may simply show politeness, attention, or willingness to end the conversation; it does not always prove that the receiver understood the details. Asking for an explanation, repetition, or appropriate action gives stronger evidence. Thus the weakness occurs when actual understanding has not been confirmed.
The sender says to bring the book tomorrow and the receiver asks which book. What does this question show?
Correct answer: C
The instruction includes a time but does not identify the particular book. The receiver’s question points out a missing detail and asks for clarification. Therefore the message lacks completeness and clarity. Communication did occur, because the receiver received it, but the original wording was not specific enough for confident action.
An online message was sent but reached the wrong address. What is the main problem in the communication cycle?
Correct answer: D
The message was transmitted, but the address directed it to someone or somewhere other than the intended receiver. Communication therefore failed at the delivery or recipient-identification stage. The simplicity of the wording and clarity of feedback are not the main issue. Hence, option D is correct.
After sending a message the sender asks the receiver to repeat it in their own words. What is the purpose?
Correct answer: A
Paraphrasing requires the receiver to express the meaning rather than merely repeat a polite “yes.” The sender can compare that explanation with the original idea and correct any misunderstanding. This makes it a useful feedback check. It does not change the channel, create a barrier, or make the message confidential.
When is it appropriate to keep the microphone muted during a video conference?
Correct answer: A
The governing concept is online meeting etiquette and clear communication. Muting a microphone while not speaking prevents background sounds, such as typing, traffic, or nearby conversation, from disturbing other participants. The person should unmute when answering, presenting, or introducing themselves. Therefore A is correct; B, C, and D are speaking situations in which muting would prevent the intended message from being heard.
An important notice gets lost among many unnecessary messages in an online group. What should be done for effective communication?
Correct answer: A
The governing concept is purposeful communication: the sender should make the message identifiable and choose a channel suited to its importance. A clear subject, concise wording and a dedicated announcement channel reduce noise and help recipients notice, understand and retrieve the information. More unrelated messages increase distraction, deleting everything may remove useful evidence, and vague wording creates misunderstanding rather than effective communication.
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