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In this Class 9 Artificial Intelligence topic from Communication Skills-I, students learn how communication moves from a sender to a receiver through a message and a suitable channel, and how feedback completes the cycle. They explore the roles of encoding and decoding, recognise the importance of context, and see how noise or other barriers can affect meaning. The topic helps them understand clear, effective communication in everyday and AI-related interactions.
TOPIC PRACTICE
Quiz this set
Up to 25 questions from this page. Select your focus, then start.
25 questions
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Easy · Level 2View options
Politely ask for the member's view
Exclude the member from the decision
Stop everyone
Treat silence as final
Easy · Level 2View options
There will be confusion about the deadline time.
Everyone will assume the same correct time.
The language will become more effective.
Confidentiality will increase.
Easy · Level 2View options
Transparent correction
Hiding the mistake
Spreading misleading information
Removing the recipient
Easy · Level 2View options
Purpose clarity
Receiver name
Paper size
Silent cue
Easy · Level 2View options
A tool for writing a message
The person who receives the message
The colour of the message
The place of communication
Easy · Level 2View options
Only a mobile phone
Only letter paper
The information or idea being sent
Only sound
Easy · Level 2View options
To destroy the message
To stop communication
Only to write
To show whether the message was understood
Easy · Level 2View options
The message will become clearer
The listener may not hear the message properly
A written record will be created
The message will become a picture
Easy · Level 2View options
One-way communication
Two-way communication
Only printed communication
Only visual communication
Easy · Level 2View options
Medium
Feedback
Sender
Symbol
Easy · Level 2View options
Listen carefully and give suitable feedback
Interrupt repeatedly
Look only at a mobile phone
Avoid looking at the sender
Easy · Level 2View options
To make the message longer
To change the medium
To end the sender's role
To know whether the message was received and understood
Easy · Level 2View options
It shows whether the message was understood
The message always becomes shorter
The medium changes automatically
The sender does not need to listen
Easy · Level 2View options
The colour of the medium
The sender's identity
The length of the message
Whether the message was understood correctly
Easy · Level 2View options
Questions indicate understanding and feedback about the message
Questions only waste time
Questions are written communication
Questions end the sender's role
Easy · Level 2View options
Fully effective because it was fast
Ineffective because the information was inaccurate despite its speed
Effective because it was digital
Neutral because the receiver read it
Easy · Level 2View options
Clarity of context and reasoning
Loudness of voice
Written record
Colourful images
Easy · Level 2View options
Sender
Receiver
Medium
Feedback
Easy · Level 2View options
Sender
Receiver
Medium
Barrier
Easy · Level 2View options
Feedback
Noise
Message
Receiver
Easy · Level 2View options
Sender
Response
Idea
Medium
Easy · Level 2View options
Feedback
Message
Medium
Sender
Easy · Level 2View options
Response
Barrier
Source
Receiver
Easy · Level 2View options
Decoding
Feedback
Encoding
Communication barrier
Easy · Level 2View options
Medium
Sender
Receiver
Feedback
Question 1EasyLevel 2
If one member in a group is very quiet and the leader treats silence as agreement, what should be the better step?
Correct answer: A
Silence can mean agreement, uncertainty, lack of confidence, lack of opportunity, or difficulty following the discussion; it cannot safely be assumed to mean consent. A respectful invitation gives the quiet member a chance to contribute without pressure. Excluding the member or treating silence as final weakens participation and may hide useful information.
If a message sent to people in different locations gives a deadline but does not specify the time zone or local time, what problem is most likely to occur?
Correct answer: A
People in different locations may use different time zones, so a deadline without a reference time can be interpreted differently. This may cause late submissions or disputes about compliance. Recipients cannot automatically know the intended zone, and such an omission does not improve language or confidentiality.
If a person corrects incorrect information by stating that the earlier message contained an error and then provides the correct information, what is this called?
Correct answer: A
A transparent correction openly identifies the earlier error and clearly supplies the replacement information. This helps recipients update their understanding and preserves trust because the communicator does not conceal the mistake. Hiding the error leaves confusion unresolved, while spreading misleading information is the opposite of correcting it.
If a message says, “Keep all documents ready,” but does not say for what purpose, what is missing?
Correct answer: A
The instruction names an action but does not explain why the documents are needed, which documents are relevant, or how they will be used. Without purpose, the receiver may prepare unnecessary papers or fail to provide the correct ones. A clear instruction links the task with its reason and expected use. Therefore, option A is correct.
The governing concept is the communication cycle, which includes a sender, message, medium, receiver, and often feedback. The receiver is the person or group for whom the message is intended and who receives and interprets it. Thus option B is correct. A writing tool, the colour of a message, and the location of communication are not participants or essential roles in this cycle.
The governing concept is the message element of the communication cycle. A message is the content selected by the sender and conveyed to the receiver; it may be information, an idea, an instruction, a feeling, or a request. Therefore option C is correct. A mobile phone and letter paper are possible tools or media, while sound is only one possible form of a message, not its complete meaning.
The governing concept is feedback in the communication cycle. Feedback is the receiver’s response, such as a reply, question, nod, or action, which helps the sender judge whether the message was received and understood. Therefore option D is correct. Feedback does not destroy or stop communication, and it is not limited to writing; it can be verbal, written, or non-verbal.
What problem may occur when speaking in a very low voice?
Correct answer: B
In verbal communication, volume must be sufficient for the listener and the situation. If a speaker uses a very low voice, sound may not reach the listener clearly, so words can be missed or misunderstood. A low volume does not automatically improve clarity, produce a written record, or turn speech into an image. Thus, option B is correct.
In which communication do both sender and receiver actively exchange messages?
Correct answer: B
The governing concept is feedback in the communication cycle. In two-way communication, the sender transmits a message, the receiver responds, and the roles may switch repeatedly. This active exchange makes option B correct. A conversation, interview, or interactive video meeting can show this process. One-way communication lacks an immediate reply, while printed and visual communication describe a format rather than necessarily proving that both sides exchange messages.
What is the receiver's response called in the communication process?
Correct answer: B
The governing concept is the communication cycle. After receiving and interpreting a message, the receiver may respond; this response is called feedback. It helps the sender judge whether the message was understood and makes communication interactive, so option B is correct. The medium carries the message, the sender originates it, and a symbol represents meaning; none of these names the receiver’s response.
What should the receiver do to make a conversation between two people effective?
Correct answer: A
The governing concept is the communication cycle, in which the receiver actively interprets a message and provides feedback. Careful listening helps the receiver understand the sender, while a relevant response confirms or clarifies the meaning. Option A is correct. Repeated interruption, mobile distraction, and avoiding the sender weaken attention and prevent effective two-way communication.
Why is asking the receiver for confirmation after sending a message useful?
Correct answer: D
The governing concept is feedback in the communication cycle. Asking for confirmation checks two important points: whether the receiver received the message and whether its meaning was understood correctly. Option D is correct because this response helps the sender detect misunderstanding and clarify important information. Confirmation does not lengthen the message, change the medium, or simply end the sender's role.
What is the main benefit of receiving feedback in communication?
Correct answer: A
The governing concept is the communication cycle, in which feedback is the receiver’s response to the sender’s message. By observing a reply, question, gesture, or confirmation, the sender can judge whether the meaning was understood and correct confusion if necessary. Thus A is correct. Feedback does not automatically shorten the message or change the medium, and it certainly does not remove the need for listening.
If the receiver hears a message but gives no response then what can the sender not be certain about?
Correct answer: D
The governing concept is feedback in the communication cycle. A receiver’s reply, question, or confirmation helps the sender check whether the intended meaning was understood. Merely hearing a message proves that it was received, but it does not prove comprehension or correct interpretation. Therefore option D is correct. The colour of the medium and message length are unrelated, while the sender’s identity is not established by the receiver’s response.
A speaker considers audience questions to be interruptions. Why is this view against effective communication?
Correct answer: A
The governing concept is two-way communication and feedback. Audience questions show whether listeners understood the message, reveal confusion, and give the speaker a chance to clarify or adjust the explanation. Thus, option A is correct. Questions do not automatically waste time, have no fixed connection with written communication, and do not end the sender's role; they help complete the communication cycle.
A mobile notification arrived immediately but contained the wrong date. How should this communication be evaluated?
Correct answer: B
Effective communication requires more than speed or use of digital technology; the message must also be accurate and useful to the receiver. A wrong date can cause people to miss an event or follow an incorrect schedule. Therefore, option B is correct. Options A and C value speed or format alone, while option D confuses reading a message with receiving correct information.
A teacher gives only the correct answer but does not explain the reason. What is missing in instructional communication?
Correct answer: A
The governing concept is that instructional communication should provide meaning and reasoning, not merely a final answer. Explaining the context and steps helps learners understand why the answer is correct and apply the idea to a new problem. Therefore, option A is correct. Loudness, a written record, or colourful pictures may sometimes support teaching, but none is essential to the missing explanation in this situation.
The communication cycle generally begins with whom?
Correct answer: A
The governing concept is the communication cycle: a sender first has an idea or information, encodes it into a message, and chooses a medium to transmit it. The receiver then interprets the message and may provide feedback. Therefore the cycle generally begins with the sender, making option A correct. The receiver, medium, and feedback are important later elements, but they do not originate the message.
In the communication cycle, the person who gets the message from the sender is called the receiver. The receiver may listen to spoken words, read written text, or observe signs and then interpret their meaning. Therefore, option B is correct. The sender creates and transmits the message, the medium carries it, and a barrier interferes with its understanding.
What is the information sent by the sender called?
Correct answer: C
The information, idea, or thought that a sender prepares and transmits is called the message. In the communication cycle, the sender creates the message, the medium carries it, and the receiver interprets it. Thus, option C is correct. Feedback is the receiver’s reply, noise is an interference, and the receiver is the person who gets the message.
What is the path or channel through which a message reaches the receiver called?
Correct answer: D
The channel or tool used to carry a message from the sender to the receiver is called the medium. Examples include a face-to-face conversation, telephone, email, letter, or radio. Therefore, option D is correct. The sender creates the message, an idea is its content, and a response or feedback comes after the receiver gets it.
What is the response given by the receiver called?
Correct answer: A
The reply or response given by the receiver after receiving and interpreting a message is called feedback. Feedback may show agreement, confusion, a question, or another answer, and it helps the sender judge whether communication was successful. Therefore, option A is correct. The message is the original information, while the medium carries it.
What is an interruption or obstacle that affects a message during communication called?
Correct answer: B
A barrier is any interruption or obstacle that blocks, changes, delays, or distorts a message during communication. Noise, unclear language, poor attention, and a network failure can all act as barriers. Therefore, option B is correct. A response is a reply, a source creates the message, and a receiver gets it; none of these means an interruption.
What is the process of converting an idea into a message called?
Correct answer: C
Encoding is the process by which a sender converts an idea, thought, or intention into words, signs, symbols, or other message forms. Thus, option C is correct. Decoding is the receiver’s process of interpreting the message, feedback is the receiver’s reply, and a communication barrier interferes with the flow. Remember: idea to message is encoding.
During a phone conversation, the phone is the device or channel that carries the spoken message between the sender and the receiver. Therefore, it functions as the medium, making option A correct. The sender speaks or creates the message, the receiver listens to it, and feedback is the reply. The phone itself is not a person or a response.
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