यदि कर्मचारियों को क्रोधित ग्राहक से शांत भाषा में बात करने की सलाह है पर शब्दशः संवाद तय नहीं है तो यह क्या है?

If employees are advised to talk to an angry customer in calm language but exact dialogue is not fixed what is it?

Explanation opens after your attempt
Correct Answer

C. नीतिPolicy

Step 1

Concept

It is flexible general guidance so it is policy. In exams identify advice with judgement as policy.

Step 2

Why this answer is correct

The correct answer is C. नीति / Policy. It is flexible general guidance so it is policy. In exams identify advice with judgement as policy.

Step 3

Exam Tip

यह लचीला सामान्य मार्गदर्शन है इसलिए नीति है। परीक्षा में advice with judgement को policy पहचानें।

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Business Studies Answer, Explanation and Revision Hints

यदि कर्मचारियों को क्रोधित ग्राहक से शांत भाषा में बात करने की सलाह है पर शब्दशः संवाद तय नहीं है तो यह क्या है? / If employees are advised to talk to an angry customer in calm language but exact dialogue is not fixed what is it?

Correct Answer: C. नीति / Policy. Explanation: यह लचीला सामान्य मार्गदर्शन है इसलिए नीति है। परीक्षा में advice with judgement को policy पहचानें। / It is flexible general guidance so it is policy. In exams identify advice with judgement as policy.

Which concept should I revise for this Business Studies MCQ?

It is flexible general guidance so it is policy. In exams identify advice with judgement as policy.

What exam hint can help solve this Business Studies question?

यह लचीला सामान्य मार्गदर्शन है इसलिए नीति है। परीक्षा में advice with judgement को policy पहचानें।