यदि कार्यविधि में सुधार के बाद लागत घटी लेकिन ग्राहक शिकायतें बढ़ीं तो सबसे सही विश्लेषण क्या है?
If cost reduced after method improvement but customer complaints increased what is the most correct analysis?
Explanation opens after your attempt
A. लागत बचत सेवा गुणवत्ता की कीमत पर हुई हो सकती हैCost saving may have happened at the cost of service quality
Concept
Do not conclude from one indicator. Evaluate method through cost quality and customer outcomes together.
Why this answer is correct
The correct answer is A. लागत बचत सेवा गुणवत्ता की कीमत पर हुई हो सकती है / Cost saving may have happened at the cost of service quality. Do not conclude from one indicator. Evaluate method through cost quality and customer outcomes together.
Exam Tip
एक संकेतक से निष्कर्ष न निकालें। कार्यविधि को लागत गुणवत्ता और ग्राहक परिणामों से साथ परखें।
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