यदि procedure में customer को status update देने का step नहीं है तो कौन सा service issue आ सकता है?
If a procedure has no step to give status update to customer what service issue may arise?
Explanation opens after your attempt
A. Customer uncertainty और repeated follow-upCustomer uncertainty and repeated follow-up
Concept
Status update is a communication step. In exams check communication step in customer-facing procedure.
Why this answer is correct
The correct answer is A. Customer uncertainty और repeated follow-up / Customer uncertainty and repeated follow-up. Status update is a communication step. In exams check communication step in customer-facing procedure.
Exam Tip
Status update communication step है। परीक्षा में customer-facing procedure में communication step देखें।
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