एक कंपनी ने कहा कि ग्राहक की शिकायतों में पहले समाधान की संभावना और फिर मुआवजे पर विचार होगा। यह किस प्रकार की योजना है?
A company says that in customer complaints possibility of solution will be considered first and then compensation. Which type of plan is this?
Explanation opens after your attempt
A. नीतिPolicy
Concept
It gives general priority direction to complaint decisions. In exams treat priority based decision guidance as policy.
Why this answer is correct
The correct answer is A. नीति / Policy. It gives general priority direction to complaint decisions. In exams treat priority based decision guidance as policy.
Exam Tip
यह शिकायत निर्णयों को सामान्य प्राथमिकता दिशा देता है। परीक्षा में priority based decision guidance को policy मानें।
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