एक कंपनी ने offline customers के लिए experience centre और online customers के लिए app support चुना। यह क्या है?
A company chose experience centres for offline customers and app support for online customers. What is this?
Explanation opens after your attempt
C. रणनीतिStrategy
Concept
Channel direction for different customer groups is strategy. In exams treat customer channel fit as strategy.
Why this answer is correct
The correct answer is C. रणनीति / Strategy. Channel direction for different customer groups is strategy. In exams treat customer channel fit as strategy.
Exam Tip
अलग customer groups के लिए channel direction strategy है। परीक्षा में customer channel fit को strategy मानें।
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