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The customer service team was given a target to record feedback scores after every call. This relates to which plan?
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Answer and explanation
Correct answer: Objective
It is a clear work-related target so it is an objective. In exams understand target based statement as objective.
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What is the correct answer to this question?
Objective
Why is this the correct answer?
It is a clear work-related target so it is an objective. In exams understand target based statement as objective.
Which subject and chapter does this question cover?
This is a Class 12 Business Studies question. Chapter: Planning. Topic: Types of plans.
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