The customer service team was given a target to record feedback scores after every call. This relates to which plan?
Answer and explanation
Correct answer: Objective
It is a clear work-related target so it is an objective. In exams understand target based statement as objective.
Frequently asked questions
What is the correct answer to this question?
Objective
Why is this the correct answer?
It is a clear work-related target so it is an objective. In exams understand target based statement as objective.
Which subject and chapter does this question cover?
This is a Class 12 Business Studies question. Chapter: Planning. Topic: Types of plans.
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