यदि procedure में customer status update step नहीं है तो customer service में क्या issue आएगा?
If a procedure has no customer status update step what customer service issue will arise?
Explanation opens after your attempt
A. ग्राहक अनिश्चितता और repeated enquiryCustomer uncertainty and repeated enquiry
Concept
Status update is communication control in customer-facing procedure. In exams check communication step in service procedure.
Why this answer is correct
The correct answer is A. ग्राहक अनिश्चितता और repeated enquiry / Customer uncertainty and repeated enquiry. Status update is communication control in customer-facing procedure. In exams check communication step in service procedure.
Exam Tip
Status update customer-facing procedure का communication control है। परीक्षा में communication step को service procedure में देखें।
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