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Class 12 Business Studies - Planning - Procedure Hard Quiz

Level 106 • 50/50 questions • 30 seconds per question.

Level readiness 50/50 Questions
Time Left 25:00 30 sec/question
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ModeClassic Quiz
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Question 1 / 50 0 score
Answered 0/50 Correct 0 Time 25:00

एक कंपनी की खरीद प्रक्रिया में quotation लेने से पहले purchase order जारी किया जा रहा है। मुख्य प्रक्रिया दोष क्या है?

In a company's purchase procedure purchase order is being issued before taking quotations. What is the main procedural defect?

Explanation opens after your attempt
Correct Answer

A. चरणों का क्रम गलत हैOrder of steps is wrong

Step 1

Concept

Correct order is most important in procedure. In exams treat reversed steps as a procedure error.

Step 2

Why this answer is correct

The correct answer is A. चरणों का क्रम गलत है / Order of steps is wrong. Correct order is most important in procedure. In exams treat reversed steps as a procedure error.

Step 3

Exam Tip

प्रक्रिया में सही क्रम सबसे जरूरी होता है। परीक्षा में reversed steps को procedure error मानें।

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यदि refund प्रक्रिया में product check step छोड़कर सीधे refund approve किया जाता है तो कौन सा risk बढ़ेगा?

If product check step is skipped in a refund procedure and refund is directly approved which risk will increase?

Explanation opens after your attempt
Correct Answer

B. गलत refund और control failureWrong refund and control failure

Step 1

Concept

Product check is a control step. In exams understand skipped verification as procedure weakness.

Step 2

Why this answer is correct

The correct answer is B. गलत refund और control failure / Wrong refund and control failure. Product check is a control step. In exams understand skipped verification as procedure weakness.

Step 3

Exam Tip

Product check control step है। परीक्षा में skipped verification को procedure weakness समझें।

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किस विकल्प में procedure और policy का hard level अंतर सही है?

Which option gives the hard level difference between procedure and policy correctly?

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Correct Answer

C. Procedure ordered steps है policy decision guidance हैProcedure is ordered steps and policy is decision guidance

Step 1

Concept

Procedure states the work sequence and policy states the decision basis. In exams keep sequence and decision guide separate.

Step 2

Why this answer is correct

The correct answer is C. Procedure ordered steps है policy decision guidance है / Procedure is ordered steps and policy is decision guidance. Procedure states the work sequence and policy states the decision basis. In exams keep sequence and decision guide separate.

Step 3

Exam Tip

Procedure काम का sequence बताती है और policy decision basis बताती है। परीक्षा में sequence और decision guide अलग रखें।

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एक loan processing procedure में approval authority clear नहीं है। सबसे बड़ी operational समस्या क्या होगी?

In a loan processing procedure approval authority is not clear. What will be the biggest operational problem?

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Correct Answer

D. जिम्मेदारी और accountability अस्पष्ट होगीResponsibility and accountability will be unclear

Step 1

Concept

A procedure should clearly state who will approve a step. In exams connect authority clarity with effective procedure.

Step 2

Why this answer is correct

The correct answer is D. जिम्मेदारी और accountability अस्पष्ट होगी / Responsibility and accountability will be unclear. A procedure should clearly state who will approve a step. In exams connect authority clarity with effective procedure.

Step 3

Exam Tip

Procedure में कौन step approve करेगा यह स्पष्ट होना चाहिए। परीक्षा में authority clarity को effective procedure से जोड़ें।

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यदि complaint procedure में escalation step नहीं है तो unresolved cases में क्या समस्या हो सकती है?

If a complaint procedure has no escalation step what problem may occur in unresolved cases?

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Correct Answer

A. मामले आगे किसे भेजने हैं यह स्पष्ट नहीं होगाIt will be unclear where cases should be forwarded

Step 1

Concept

Escalation step helps move unresolved cases forward. In exams treat escalation as procedure control.

Step 2

Why this answer is correct

The correct answer is A. मामले आगे किसे भेजने हैं यह स्पष्ट नहीं होगा / It will be unclear where cases should be forwarded. Escalation step helps move unresolved cases forward. In exams treat escalation as procedure control.

Step 3

Exam Tip

Escalation step unresolved cases को आगे बढ़ाने में मदद करता है। परीक्षा में escalation को procedure control मानें।

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किस स्थिति में procedure को update करना सबसे आवश्यक है?

In which situation is it most necessary to update a procedure?

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Correct Answer

B. जब पूरा workflow digital system में बदल जाएWhen the whole workflow changes to a digital system

Step 1

Concept

When workflow changes old steps may not remain practical. In exams connect changed workflow with procedure review.

Step 2

Why this answer is correct

The correct answer is B. जब पूरा workflow digital system में बदल जाए / When the whole workflow changes to a digital system. When workflow changes old steps may not remain practical. In exams connect changed workflow with procedure review.

Step 3

Exam Tip

Workflow बदलने पर पुराने steps practical नहीं रहते। परीक्षा में changed workflow को procedure review से जोड़ें।

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एक sales order procedure में stock check invoice के बाद होता है। कौन सा दोष दिखता है?

In a sales order procedure stock check happens after invoice. Which defect is shown?

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Correct Answer

C. critical control step देर से रखा गया हैCritical control step is placed late

Step 1

Concept

Stock check should happen before invoice to avoid wrong billing. In exams treat misplaced control step as procedure weakness.

Step 2

Why this answer is correct

The correct answer is C. critical control step देर से रखा गया है / Critical control step is placed late. Stock check should happen before invoice to avoid wrong billing. In exams treat misplaced control step as procedure weakness.

Step 3

Exam Tip

Stock check invoice से पहले होना चाहिए ताकि गलत billing न हो। परीक्षा में misplaced control step को procedure weakness मानें।

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यदि procedure में बहुत सारे unnecessary approvals हों तो क्या प्रभाव हो सकता है?

If a procedure has too many unnecessary approvals what effect may occur?

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Correct Answer

B. काम धीमा और costly हो सकता हैWork may become slow and costly

Step 1

Concept

Unnecessary approvals reduce efficiency. In exams view procedure through balance of control and speed.

Step 2

Why this answer is correct

The correct answer is B. काम धीमा और costly हो सकता है / Work may become slow and costly. Unnecessary approvals reduce efficiency. In exams view procedure through balance of control and speed.

Step 3

Exam Tip

Unnecessary approvals efficiency घटाते हैं। परीक्षा में procedure को control और speed के balance से देखें।

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किस विकल्प में procedure की जगह method दिया गया है?

Which option gives a method instead of a procedure?

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Correct Answer

C. barcode scanner को सही angle पर पकड़ने की तकनीकTechnique of holding barcode scanner at correct angle

Step 1

Concept

The technique of holding scanner is method. In exams understand exact technique as method and step order as procedure.

Step 2

Why this answer is correct

The correct answer is C. barcode scanner को सही angle पर पकड़ने की तकनीक / Technique of holding barcode scanner at correct angle. The technique of holding scanner is method. In exams understand exact technique as method and step order as procedure.

Step 3

Exam Tip

Scanner पकड़ने की technique method है। परीक्षा में exact technique को method और step order को procedure समझें।

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एक procedure में लिखा है कि पहले final approval लें फिर documents verify करें। यह क्यों गलत है?

A procedure says take final approval first and then verify documents. Why is this wrong?

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Correct Answer

A. Approval verification से पहले नहीं होना चाहिएApproval should not happen before verification

Step 1

Concept

Verification control step should come before approval. In exams treat logical sequence as procedure quality.

Step 2

Why this answer is correct

The correct answer is A. Approval verification से पहले नहीं होना चाहिए / Approval should not happen before verification. Verification control step should come before approval. In exams treat logical sequence as procedure quality.

Step 3

Exam Tip

Approval से पहले verification control step होना चाहिए। परीक्षा में logical sequence को procedure quality मानें।

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यदि customer onboarding procedure में identity verification step अस्पष्ट है तो क्या जोखिम है?

If identity verification step is unclear in customer onboarding procedure what is the risk?

Explanation opens after your attempt
Correct Answer

A. गलत customer account activate हो सकता हैWrong customer account may be activated

Step 1

Concept

If verification step is unclear onboarding risk increases. In exams treat unclear verification as procedure weakness.

Step 2

Why this answer is correct

The correct answer is A. गलत customer account activate हो सकता है / Wrong customer account may be activated. If verification step is unclear onboarding risk increases. In exams treat unclear verification as procedure weakness.

Step 3

Exam Tip

Verification step स्पष्ट न हो तो onboarding risk बढ़ता है। परीक्षा में unclear verification को procedure weakness मानें।

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एक dispatch procedure में packing के बाद address verification नहीं है। कौन सी कमी है?

A dispatch procedure has no address verification after packing. What weakness exists?

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Correct Answer

C. गलत delivery का risk बढ़ सकता हैRisk of wrong delivery may increase

Step 1

Concept

Address verification is a control step for dispatch accuracy. In exams treat missing check as procedure weakness.

Step 2

Why this answer is correct

The correct answer is C. गलत delivery का risk बढ़ सकता है / Risk of wrong delivery may increase. Address verification is a control step for dispatch accuracy. In exams treat missing check as procedure weakness.

Step 3

Exam Tip

Address verification dispatch accuracy के लिए control step है। परीक्षा में missing check को procedure weakness मानें।

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यदि procedure में हर step के लिए responsible person लिखा है तो मुख्य लाभ क्या है?

If responsible person is written for every step in a procedure what is the main benefit?

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Correct Answer

A. Accountability clear होती हैAccountability becomes clear

Step 1

Concept

Responsibility clarity strengthens procedure execution. In exams connect step ownership with effective procedure.

Step 2

Why this answer is correct

The correct answer is A. Accountability clear होती है / Accountability becomes clear. Responsibility clarity strengthens procedure execution. In exams connect step ownership with effective procedure.

Step 3

Exam Tip

Responsibility clarity procedure execution को मजबूत बनाती है। परीक्षा में step ownership को effective procedure से जोड़ें।

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किस विकल्प में procedure की जगह objective दिया गया है?

Which option gives an objective instead of a procedure?

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Correct Answer

B. तीन महीनों में processing errors 15 percent घटानाReducing processing errors by 15 percent in three months

Step 1

Concept

A statement with percentage and time is an objective. In exams keep measurable result separate from procedure.

Step 2

Why this answer is correct

The correct answer is B. तीन महीनों में processing errors 15 percent घटाना / Reducing processing errors by 15 percent in three months. A statement with percentage and time is an objective. In exams keep measurable result separate from procedure.

Step 3

Exam Tip

Percentage और time वाला statement objective है। परीक्षा में measurable result को procedure से अलग रखें।

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एक internal audit procedure में report बनाने से पहले voucher checking step छोड़ा गया। क्या समस्या होगी?

In an internal audit procedure voucher checking step is skipped before report preparation. What problem will occur?

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Correct Answer

A. Audit conclusion unreliable हो सकता हैAudit conclusion may become unreliable

Step 1

Concept

Voucher checking is a necessary step of audit evidence. In exams understand skipping evidence step as procedure failure.

Step 2

Why this answer is correct

The correct answer is A. Audit conclusion unreliable हो सकता है / Audit conclusion may become unreliable. Voucher checking is a necessary step of audit evidence. In exams understand skipping evidence step as procedure failure.

Step 3

Exam Tip

Voucher checking audit evidence का जरूरी step है। परीक्षा में evidence step skip को procedure failure समझें।

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यदि procedure में same data दो अलग departments से duplicate enter कराया जाता है तो कौन सा defect है?

If the same data is entered twice by two different departments in a procedure what defect exists?

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Correct Answer

A. Redundancy और inefficiencyRedundancy and inefficiency

Step 1

Concept

Duplicate steps can make procedure slow and error-prone. In exams treat redundant steps as procedure weakness.

Step 2

Why this answer is correct

The correct answer is A. Redundancy और inefficiency / Redundancy and inefficiency. Duplicate steps can make procedure slow and error-prone. In exams treat redundant steps as procedure weakness.

Step 3

Exam Tip

Duplicate steps procedure को slow और error-prone बना सकते हैं। परीक्षा में redundant steps को procedure weakness मानें।

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किस विकल्प में procedure और programme सही तरह अलग हैं?

Which option correctly separates procedure and programme?

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Correct Answer

B. Procedure step sequence है programme activities का organised package हैProcedure is step sequence and programme is organised package of activities

Step 1

Concept

Procedure is sequence and programme may be a set of many activities. In exams keep sequence and activity package separate.

Step 2

Why this answer is correct

The correct answer is B. Procedure step sequence है programme activities का organised package है / Procedure is step sequence and programme is organised package of activities. Procedure is sequence and programme may be a set of many activities. In exams keep sequence and activity package separate.

Step 3

Exam Tip

Procedure sequence है और programme कई activities का set हो सकता है। परीक्षा में sequence और activity package अलग रखें।

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यदि grievance procedure में complainant को acknowledgement नहीं मिलता तो कौन सी कमी दिखती है?

If complainant does not get acknowledgement in grievance procedure what weakness is shown?

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Correct Answer

A. Initial communication control कमजोर हैInitial communication control is weak

Step 1

Concept

Acknowledgement clarifies complaint receipt. In exams treat acknowledgement as a grievance procedure step.

Step 2

Why this answer is correct

The correct answer is A. Initial communication control कमजोर है / Initial communication control is weak. Acknowledgement clarifies complaint receipt. In exams treat acknowledgement as a grievance procedure step.

Step 3

Exam Tip

Acknowledgement से complaint receipt clear होती है। परीक्षा में acknowledgement को grievance procedure step मानें।

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एक procedure में final review step है लेकिन review criteria नहीं दिए गए। मुख्य समस्या क्या है?

A procedure has a final review step but review criteria are not given. What is the main problem?

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Correct Answer

A. Review केवल नाम का रह सकता हैReview may remain only nominal

Step 1

Concept

Review step should have criteria. In exams understand vague review as weak control.

Step 2

Why this answer is correct

The correct answer is A. Review केवल नाम का रह सकता है / Review may remain only nominal. Review step should have criteria. In exams understand vague review as weak control.

Step 3

Exam Tip

Review step के लिए criteria होने चाहिए। परीक्षा में vague review को weak control समझें।

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यदि order cancellation procedure में payment status check step नहीं है तो क्या risk है?

If order cancellation procedure has no payment status check step what risk exists?

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Correct Answer

A. Wrong refund या missed refund हो सकता हैWrong refund or missed refund may occur

Step 1

Concept

Payment status check is necessary for refund accuracy. In exams treat missing financial check as procedure weakness.

Step 2

Why this answer is correct

The correct answer is A. Wrong refund या missed refund हो सकता है / Wrong refund or missed refund may occur. Payment status check is necessary for refund accuracy. In exams treat missing financial check as procedure weakness.

Step 3

Exam Tip

Payment status check refund accuracy के लिए जरूरी है। परीक्षा में missing financial check को procedure weakness मानें।

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किस स्थिति में procedure bottleneck दिखता है?

In which situation is a procedure bottleneck shown?

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A. सभी approvals एक ही manager के पास अटकते हैंAll approvals get stuck with one manager

Step 1

Concept

Work stopping at one point is a bottleneck. In exams understand delay source as procedure bottleneck.

Step 2

Why this answer is correct

The correct answer is A. सभी approvals एक ही manager के पास अटकते हैं / All approvals get stuck with one manager. Work stopping at one point is a bottleneck. In exams understand delay source as procedure bottleneck.

Step 3

Exam Tip

एक ही point पर work रुकना bottleneck है। परीक्षा में delay source को procedure bottleneck समझें।

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यदि procedure में time limit नहीं है तो कौन सी समस्या आ सकती है?

If a procedure has no time limit what problem may arise?

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Correct Answer

A. Steps में delay और follow-up confusionDelay in steps and follow-up confusion

Step 1

Concept

Time limits control procedure completion. In exams treat time-bound steps as an effective procedure feature.

Step 2

Why this answer is correct

The correct answer is A. Steps में delay और follow-up confusion / Delay in steps and follow-up confusion. Time limits control procedure completion. In exams treat time-bound steps as an effective procedure feature.

Step 3

Exam Tip

Time limits procedure completion control करती हैं। परीक्षा में time-bound steps को effective procedure feature मानें।

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यदि onboarding procedure में system access joining से पहले दे दिया जाता है तो कौन सा risk है?

If system access is given before joining in an onboarding procedure what risk exists?

Explanation opens after your attempt
Correct Answer

A. Unauthorized access risk

Step 1

Concept

System access should be given at the correct stage. In exams treat premature access as procedure control risk.

Step 2

Why this answer is correct

The correct answer is A. Unauthorized access risk. System access should be given at the correct stage. In exams treat premature access as procedure control risk.

Step 3

Exam Tip

System access सही stage पर देना चाहिए। परीक्षा में premature access को procedure control risk मानें।

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किस विकल्प में procedure improvement सबसे उचित है?

Which option is the most suitable procedure improvement?

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Correct Answer

A. Duplicate approval हटाकर एक clear approval point रखनाRemoving duplicate approval and keeping one clear approval point

Step 1

Concept

Removing duplicate approval can improve efficiency. In exams treat simplification with control as good procedure improvement.

Step 2

Why this answer is correct

The correct answer is A. Duplicate approval हटाकर एक clear approval point रखना / Removing duplicate approval and keeping one clear approval point. Removing duplicate approval can improve efficiency. In exams treat simplification with control as good procedure improvement.

Step 3

Exam Tip

Duplicate approval हटाने से efficiency बढ़ सकती है। परीक्षा में simplification with control को good procedure improvement मानें।

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एक cash deposit procedure में counting और deposit slip filling अलग अलग लोगों से कराई जाती है। इसका control benefit क्या है?

In a cash deposit procedure counting and deposit slip filling are done by different persons. What is the control benefit?

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Correct Answer

A. Segregation of duties से error और fraud risk घटता हैSegregation of duties reduces error and fraud risk

Step 1

Concept

Involvement of different people improves internal control. In exams connect segregation with procedure control.

Step 2

Why this answer is correct

The correct answer is A. Segregation of duties से error और fraud risk घटता है / Segregation of duties reduces error and fraud risk. Involvement of different people improves internal control. In exams connect segregation with procedure control.

Step 3

Exam Tip

Different people का involvement internal control बढ़ाता है। परीक्षा में segregation को procedure control से जोड़ें।

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यदि procedure में customer को status update देने का step नहीं है तो कौन सा service issue आ सकता है?

If a procedure has no step to give status update to customer what service issue may arise?

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Correct Answer

A. Customer uncertainty और repeated follow-upCustomer uncertainty and repeated follow-up

Step 1

Concept

Status update is a communication step. In exams check communication step in customer-facing procedure.

Step 2

Why this answer is correct

The correct answer is A. Customer uncertainty और repeated follow-up / Customer uncertainty and repeated follow-up. Status update is a communication step. In exams check communication step in customer-facing procedure.

Step 3

Exam Tip

Status update communication step है। परीक्षा में customer-facing procedure में communication step देखें।

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किस विकल्प में method और procedure का सही application है?

Which option shows correct application of method and procedure?

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A. Method welding technique है procedure inspection से approval तक steps हैMethod is welding technique procedure is steps from inspection to approval

Step 1

Concept

Method states a specific technique and procedure states sequence of steps. In exams keep technique and sequence separate.

Step 2

Why this answer is correct

The correct answer is A. Method welding technique है procedure inspection से approval तक steps है / Method is welding technique procedure is steps from inspection to approval. Method states a specific technique and procedure states sequence of steps. In exams keep technique and sequence separate.

Step 3

Exam Tip

Method specific technique बताता है और procedure steps का sequence बताती है। परीक्षा में technique और sequence अलग रखें।

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यदि travel reimbursement procedure में original bills attach करना भूलने पर भी payment हो जाता है तो कौन सी कमजोरी है?

If payment happens even when original bills are not attached in travel reimbursement procedure what weakness exists?

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Correct Answer

A. Document verification control कमजोर हैDocument verification control is weak

Step 1

Concept

Bill attachment is part of reimbursement control. In exams understand missing document check as procedure failure.

Step 2

Why this answer is correct

The correct answer is A. Document verification control कमजोर है / Document verification control is weak. Bill attachment is part of reimbursement control. In exams understand missing document check as procedure failure.

Step 3

Exam Tip

Bill attachment reimbursement control का part है। परीक्षा में missing document check को procedure failure समझें।

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किस विकल्प में procedure का main role सबसे सही है?

Which option gives the main role of procedure most correctly?

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Correct Answer

A. काम के steps को logical order में रखनाKeeping work steps in logical order

Step 1

Concept

The core of procedure is logical sequence. In exams treat logical order as procedure identity.

Step 2

Why this answer is correct

The correct answer is A. काम के steps को logical order में रखना / Keeping work steps in logical order. The core of procedure is logical sequence. In exams treat logical order as procedure identity.

Step 3

Exam Tip

Procedure का core logical sequence है। परीक्षा में logical order को procedure identity मानें।

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एक procedure में employees को same information three forms में भरनी पड़ती है। कौन सा सुधार सही है?

In a procedure employees have to fill the same information in three forms. Which improvement is correct?

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A. Single form या auto-fill system बनानाCreating single form or auto-fill system

Step 1

Concept

Duplicate data entry increases time and errors. In exams treat redundancy removal as procedure improvement.

Step 2

Why this answer is correct

The correct answer is A. Single form या auto-fill system बनाना / Creating single form or auto-fill system. Duplicate data entry increases time and errors. In exams treat redundancy removal as procedure improvement.

Step 3

Exam Tip

Duplicate data entry time और errors बढ़ाती है। परीक्षा में redundancy removal को procedure improvement मानें।

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यदि safety incident procedure में supervisor notification last step है तो कौन सा issue हो सकता है?

If supervisor notification is the last step in a safety incident procedure what issue may occur?

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A. Action delay हो सकता हैAction may be delayed

Step 1

Concept

In safety cases supervisor should be informed early. In exams check the logic of keeping time-critical steps early.

Step 2

Why this answer is correct

The correct answer is A. Action delay हो सकता है / Action may be delayed. In safety cases supervisor should be informed early. In exams check the logic of keeping time-critical steps early.

Step 3

Exam Tip

Safety cases में supervisor को early inform करना चाहिए। परीक्षा में time-critical steps को जल्दी रखने का logic देखें।

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यदि procedure में exception handling नहीं है तो unusual cases में क्या हो सकता है?

If a procedure has no exception handling what may happen in unusual cases?

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Correct Answer

A. Staff random decisions ले सकता हैStaff may take random decisions

Step 1

Concept

Exception steps handle unusual cases. In exams treat exception route as part of effective procedure.

Step 2

Why this answer is correct

The correct answer is A. Staff random decisions ले सकता है / Staff may take random decisions. Exception steps handle unusual cases. In exams treat exception route as part of effective procedure.

Step 3

Exam Tip

Exception steps unusual cases को handle करते हैं। परीक्षा में exception route को effective procedure का हिस्सा मानें।

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एक vendor onboarding procedure में blacklist check missing है। कौन सा risk होगा?

A vendor onboarding procedure has no blacklist check. What risk will occur?

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A. Unreliable vendor onboard हो सकता हैUnreliable vendor may be onboarded

Step 1

Concept

Blacklist check controls vendor risk. In exams understand missing risk check as procedure weakness.

Step 2

Why this answer is correct

The correct answer is A. Unreliable vendor onboard हो सकता है / Unreliable vendor may be onboarded. Blacklist check controls vendor risk. In exams understand missing risk check as procedure weakness.

Step 3

Exam Tip

Blacklist check vendor risk control करता है। परीक्षा में missing risk check को procedure weakness समझें।

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किस विकल्प में procedure और budget सही तरह अलग हैं?

Which option correctly separates procedure and budget?

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A. Procedure work sequence है budget numerical resource plan हैProcedure is work sequence budget is numerical resource plan

Step 1

Concept

Procedure states steps and budget states numbers. In exams keep sequence and numerical plan separate.

Step 2

Why this answer is correct

The correct answer is A. Procedure work sequence है budget numerical resource plan है / Procedure is work sequence budget is numerical resource plan. Procedure states steps and budget states numbers. In exams keep sequence and numerical plan separate.

Step 3

Exam Tip

Procedure steps बताती है और budget numbers बताता है। परीक्षा में sequence और numerical plan अलग रखें।

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यदि procedure में final customer confirmation step नहीं है तो service closure में क्या risk है?

If procedure has no final customer confirmation step what risk exists in service closure?

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Correct Answer

A. Unresolved issue closed दिख सकता हैUnresolved issue may appear closed

Step 1

Concept

Customer confirmation improves closure accuracy. In exams treat closure step as service procedure control.

Step 2

Why this answer is correct

The correct answer is A. Unresolved issue closed दिख सकता है / Unresolved issue may appear closed. Customer confirmation improves closure accuracy. In exams treat closure step as service procedure control.

Step 3

Exam Tip

Customer confirmation closure accuracy बढ़ाता है। परीक्षा में closure step को service procedure control मानें।

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एक procedure में सभी steps सही हैं लेकिन sequence employees को explain नहीं किया गया। क्या समस्या हो सकती है?

A procedure has all steps correct but the sequence is not explained to employees. What problem may occur?

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Correct Answer

A. Wrong execution due to poor communicationPoor communication के कारण गलत execution

Step 1

Concept

If procedure is not communicated correct sequence will not be followed. In exams connect procedure communication with implementation.

Step 2

Why this answer is correct

The correct answer is A. Wrong execution due to poor communication / Poor communication के कारण गलत execution. If procedure is not communicated correct sequence will not be followed. In exams connect procedure communication with implementation.

Step 3

Exam Tip

Procedure communicate न हो तो सही sequence follow नहीं होगा। परीक्षा में procedure communication को implementation से जोड़ें।

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किस विकल्प में procedure का control feature सबसे स्पष्ट है?

Which option most clearly shows the control feature of procedure?

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A. हर step पर maker और checker sign लेनाTaking maker and checker signature at every step

Step 1

Concept

Maker-checker system strengthens procedure control. In exams treat verification and record as control clues.

Step 2

Why this answer is correct

The correct answer is A. हर step पर maker और checker sign लेना / Taking maker and checker signature at every step. Maker-checker system strengthens procedure control. In exams treat verification and record as control clues.

Step 3

Exam Tip

Maker-checker system procedure control को मजबूत करता है। परीक्षा में verification and record को control संकेत मानें।

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यदि procedure बहुत rigid हो और genuine urgent cases में भी कोई fast-track route न हो तो क्या कमी है?

If a procedure is very rigid and has no fast-track route even for genuine urgent cases what weakness exists?

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Correct Answer

A. Practical flexibility की कमीLack of practical flexibility

Step 1

Concept

Procedure may need practical exception route with control. In exams check balance between rigidity and flexibility.

Step 2

Why this answer is correct

The correct answer is A. Practical flexibility की कमी / Lack of practical flexibility. Procedure may need practical exception route with control. In exams check balance between rigidity and flexibility.

Step 3

Exam Tip

Procedure में control के साथ practical exception route भी हो सकता है। परीक्षा में rigidity और flexibility balance देखें।

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किस विकल्प में procedure की effectiveness check करने का सही तरीका है?

Which option is the correct way to check procedure effectiveness?

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Correct Answer

A. क्या steps समय पर सही output दे रहे हैंWhether steps give correct output on time

Step 1

Concept

Procedure effectiveness can be checked by output time and error level. In exams check process outcomes.

Step 2

Why this answer is correct

The correct answer is A. क्या steps समय पर सही output दे रहे हैं / Whether steps give correct output on time. Procedure effectiveness can be checked by output time and error level. In exams check process outcomes.

Step 3

Exam Tip

Procedure effectiveness output time और error level से देखी जा सकती है। परीक्षा में process outcomes जांचें।

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एक complaint procedure में पहले manager approval फिर complaint registration लिखा है। यह क्यों अव्यावहारिक है?

A complaint procedure states manager approval first then complaint registration. Why is it impractical?

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Correct Answer

A. Complaint record बनने से पहले approval संभव नहीं हैApproval is not possible before complaint record is created

Step 1

Concept

Registration should be the basic first step. In exams place prerequisite step first.

Step 2

Why this answer is correct

The correct answer is A. Complaint record बनने से पहले approval संभव नहीं है / Approval is not possible before complaint record is created. Registration should be the basic first step. In exams place prerequisite step first.

Step 3

Exam Tip

Registration basic first step होना चाहिए। परीक्षा में prerequisite step को पहले रखें।

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यदि return pickup procedure में courier assignment से पहले customer availability confirm नहीं होती तो क्या risk है?

If customer availability is not confirmed before courier assignment in return pickup procedure what risk exists?

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Correct Answer

A. Failed pickup और extra costFailed pickup and extra cost

Step 1

Concept

Availability confirmation improves pickup efficiency. In exams treat missing coordination step as procedure flaw.

Step 2

Why this answer is correct

The correct answer is A. Failed pickup और extra cost / Failed pickup and extra cost. Availability confirmation improves pickup efficiency. In exams treat missing coordination step as procedure flaw.

Step 3

Exam Tip

Availability confirmation pickup efficiency बढ़ाता है। परीक्षा में missing coordination step को procedure flaw मानें।

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किस विकल्प में procedure की documentation quality सबसे अच्छी है?

Which option shows the best documentation quality of procedure?

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Correct Answer

A. Step owner time limit required document और approval point लिखे होंStep owner time limit required document and approval point are written

Step 1

Concept

A good procedure has clear steps owners time and documents. In exams treat complete documentation as effective procedure.

Step 2

Why this answer is correct

The correct answer is A. Step owner time limit required document और approval point लिखे हों / Step owner time limit required document and approval point are written. A good procedure has clear steps owners time and documents. In exams treat complete documentation as effective procedure.

Step 3

Exam Tip

Good procedure में steps owners time और documents clear होते हैं। परीक्षा में complete documentation को effective procedure मानें।

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यदि procedure में digital entry और manual register दोनों अनिवार्य हैं पर purpose same है तो क्या issue है?

If digital entry and manual register are both compulsory in a procedure but purpose is same what issue exists?

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Correct Answer

A. Duplicate work और delayDuplicate work and delay

Step 1

Concept

Duplicate steps for same purpose reduce efficiency. In exams treat unnecessary duplication as procedure defect.

Step 2

Why this answer is correct

The correct answer is A. Duplicate work और delay / Duplicate work and delay. Duplicate steps for same purpose reduce efficiency. In exams treat unnecessary duplication as procedure defect.

Step 3

Exam Tip

Same purpose के duplicate steps efficiency घटाते हैं। परीक्षा में unnecessary duplication को procedure defect मानें।

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किस विकल्प में procedure और objective सही तरह अलग किए गए हैं?

Which option correctly separates procedure and objective?

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Correct Answer

A. Procedure refund steps है objective refund errors 10 percent घटाना हैProcedure is refund steps objective is reducing refund errors by 10 percent

Step 1

Concept

Steps are procedure and measurable result is objective. In exams keep action sequence and target separate.

Step 2

Why this answer is correct

The correct answer is A. Procedure refund steps है objective refund errors 10 percent घटाना है / Procedure is refund steps objective is reducing refund errors by 10 percent. Steps are procedure and measurable result is objective. In exams keep action sequence and target separate.

Step 3

Exam Tip

Steps procedure हैं और measurable result objective है। परीक्षा में action sequence और target अलग रखें।

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यदि procedure के steps logical हैं पर कोई monitoring नहीं है तो कौन सा risk रहेगा?

If procedure steps are logical but there is no monitoring what risk remains?

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Correct Answer

A. Non-compliance पकड़ा नहीं जाएगाNon-compliance will not be detected

Step 1

Concept

Monitoring shows whether procedure is being followed or not. In exams connect monitoring with procedure control.

Step 2

Why this answer is correct

The correct answer is A. Non-compliance पकड़ा नहीं जाएगा / Non-compliance will not be detected. Monitoring shows whether procedure is being followed or not. In exams connect monitoring with procedure control.

Step 3

Exam Tip

Procedure follow हो रही है या नहीं monitoring से पता चलता है। परीक्षा में monitoring को procedure control से जोड़ें।

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प्रक्रिया की पूरी भूमिका hard level पर किस विकल्प में सबसे सही है?

Which option gives the complete role of procedure most correctly at hard level?

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A. Logical steps तय करना responsibility clear करना control points देना और repeated work standard करनाFixing logical steps clarifying responsibility giving control points and standardising repeated work

Step 1

Concept

Procedure gives execution control along with work sequence. In exams remember steps responsibility and control points together.

Step 2

Why this answer is correct

The correct answer is A. Logical steps तय करना responsibility clear करना control points देना और repeated work standard करना / Fixing logical steps clarifying responsibility giving control points and standardising repeated work. Procedure gives execution control along with work sequence. In exams remember steps responsibility and control points together.

Step 3

Exam Tip

Procedure work sequence के साथ execution control भी देती है। परीक्षा में steps responsibility और control points साथ याद रखें।

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यदि dispatch procedure में label printing से पहले final address verification नहीं है तो कौन सा control gap है?

If a dispatch procedure has no final address verification before label printing what control gap exists?

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Correct Answer

A. Wrong label और गलत delivery का riskRisk of wrong label and wrong delivery

Step 1

Concept

Address verification is a control step to prevent label error. In exams treat final check as procedure control.

Step 2

Why this answer is correct

The correct answer is A. Wrong label और गलत delivery का risk / Risk of wrong label and wrong delivery. Address verification is a control step to prevent label error. In exams treat final check as procedure control.

Step 3

Exam Tip

Address verification label error रोकने का control step है। परीक्षा में final check को procedure control मानें।

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एक procedure में urgent approvals के लिए अलग route है लेकिन reason record नहीं होता। मुख्य कमजोरी क्या है?

A procedure has a separate route for urgent approvals but reasons are not recorded. What is the main weakness?

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Correct Answer

A. Exception accountability कमजोर होगीException accountability will be weak

Step 1

Concept

Reason recording with urgent route strengthens control. In exams check documentation in exception handling.

Step 2

Why this answer is correct

The correct answer is A. Exception accountability कमजोर होगी / Exception accountability will be weak. Reason recording with urgent route strengthens control. In exams check documentation in exception handling.

Step 3

Exam Tip

Urgent route के साथ reason record control को मजबूत करता है। परीक्षा में exception handling में documentation देखें।

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यदि customer refund procedure में same employee product check और refund approval दोनों करता है तो कौन सा risk है?

If the same employee does both product check and refund approval in a customer refund procedure what risk exists?

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Correct Answer

A. Segregation of duties कमजोर हैSegregation of duties is weak

Step 1

Concept

Separate checking and approval improve internal control. In exams treat maker checker separation as procedure control.

Step 2

Why this answer is correct

The correct answer is A. Segregation of duties कमजोर है / Segregation of duties is weak. Separate checking and approval improve internal control. In exams treat maker checker separation as procedure control.

Step 3

Exam Tip

अलग checking और approval internal control बढ़ाते हैं। परीक्षा में maker checker separation को procedure control मानें।

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किस विकल्प में procedure review की सबसे सही जरूरत दिखाई देती है?

Which option most correctly shows the need for procedure review?

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Correct Answer

A. Repeated delays same approval step पर हो रहे हैंRepeated delays are happening at the same approval step

Step 1

Concept

Repeated delay at one step shows a bottleneck. In exams understand bottleneck as a procedure review signal.

Step 2

Why this answer is correct

The correct answer is A. Repeated delays same approval step पर हो रहे हैं / Repeated delays are happening at the same approval step. Repeated delay at one step shows a bottleneck. In exams understand bottleneck as a procedure review signal.

Step 3

Exam Tip

एक ही step पर repeated delay bottleneck दिखाता है। परीक्षा में bottleneck को procedure review signal समझें।

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FAQs

Class 12 Business Studies Quiz FAQs

How many questions are in this quiz?

This level is designed for 50 active questions. Currently 50 questions are available for the selected class and difficulty.

Is there a timer in this quiz?

Yes, the timer uses 30 seconds per question for Hard difficulty and shows the total remaining time on the page.

Can I open each question separately?

Yes, every question has its own SEO-friendly page with answer, explanation and related practice links.