यदि policy customer interest को प्राथमिकता देती है लेकिन cost impact को बिल्कुल नहीं देखती तो कौन सा संतुलन कमजोर है?
If a policy prioritises customer interest but does not consider cost impact at all which balance is weak?
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A. ग्राहक सेवा और आर्थिक व्यवहार्यता का संतुलनBalance between customer service and economic feasibility
Simple Explanation
Policy में customer interest के साथ feasibility भी देखनी चाहिए। परीक्षा में balanced criteria को effective policy की quality मानें। / Policy should consider feasibility along with customer interest. In exams treat balanced criteria as a quality of effective policy.
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