Types of plans

Correct answer: D. Budget

The amount of future expenditure is budget. In exams identify material and labour expense amount as budget.

Correct answer: A. Strategy

Market direction based on changes in external standards is strategy. In exams treat regulatory change based direction as strategy.

Correct answer: B. Objective

An objective states the desired end result or target of the organisation—that is, what it wants to achieve. In contrast, a method tells how a task is to be performed, while a procedure lays down the sequence of actions. Exam tip: Link “what is to be achieved” with an objective.

Correct answer: C. Policy

It gives criteria for decisions and leaves discretion. In exams understand flexible criteria as policy.

Correct answer: D. Procedure

It is the stepwise order of cancellation so it is procedure. In exams treat verification to deactivation flow as procedure.

Correct answer: A. Method

The correct answer is option A, Method. A method is the standard or specific technique used to perform one task. The unit has written an angle-based technique for cutting glass sheets, so it tells workers exactly how that particular cutting task should be carried out. Option A is correct. Option B, Policy, is a broad guideline for decisions, such as a quality or purchasing principle; an angle-based cutting technique is not a decision guideline. Option C, Programme, is a coordinated plan involving several activities and usually a wider objective or schedule; this statement concerns one operation only. Option D, Rule, is a compulsory command or prohibition, such as “do not enter without permission.” Although the technique may be followed as a standard, its defining feature here is that it explains the way of doing a specific job, which makes it a method. Exam cue: a named technical procedure for one operation is usually called a method in this classification.

Correct answer: B. Rule

Complete prohibition and no option indicate rule. In exams connect completely prohibited with rule.

Correct answer: C. Programme

Combining many activities for one goal is programme. In exams understand training arrangement with many parts as programme.

Correct answer: D. Objective

It is a target with percentage and time limit. In exams treat measurable environmental target as objective.

Correct answer: A. Budget

Writing expenses in numbers is a feature of budget. In exams choose budget for departmental expense figures.

Correct answer: B. Strategy

Deciding product direction after observing external uncertainty and demand is strategy. In exams connect climate risk and market need with strategy.

Correct answer: C. Policy

It gives a humane direction to service decisions so it is policy. In exams treat a general service principle as policy.

Correct answer: D. Procedure

It is a fixed order of actions so it is procedure. In exams identify first then finally sequence as procedure.

Correct answer: A. Method

The correct answer is method. A method specifies a prescribed and standardised way of performing a task. Since the drop-test technique has been fixed for checking milk purity, it is a method. A policy gives general decision guidelines, whereas a strategy is a broad plan for achieving objectives. Exam tip: When a question states fixed steps or a specific technique for doing a task, identify it as a method.

Correct answer: B. Rule

It is a clear prohibition and compliance is necessary. In exams treat financial security prohibition as rule.

Correct answer: C. Programme

It is a set of many product testing activities. In exams understand product testing activity set as programme.

Correct answer: D. Single use plan

The direct answer is D, Single-use plan. A single-use plan is prepared for a particular situation or special project and is not intended to be used repeatedly in the same form. The repair drive is happening only this time, and the plan combines a labour list, material purchase, inspection and payment arrangements for that special activity. These coordinated details serve one specific campaign. Option A, Standing plan, is used repeatedly for recurring situations, so it does not fit a one-time repair drive. Option B, Policy, is a general guideline for repeated decisions and would not by itself organise all resources and activities for one campaign. Option C, Rule, is a compulsory instruction about what must or must not be done; it is not the complete temporary arrangement described here. Option D is correct because the plan is special, temporary and made for one occasion. Remember: ‘one time’, ‘special project’, ‘campaign’ and ‘this particular occasion’ are common clues for a single-use plan.

Correct answer: A. Rule

The correct answer is option A, Rule. A rule is a clear, compulsory instruction that fixes the action to be taken in a stated situation and leaves no discretion. The manual says that an abusive call will be ended after a warning. Once the condition occurs, the prescribed action is fixed, so option A is correct. Option B, Policy, is a broad guideline that may allow judgement in deciding among cases; this instruction does not allow such choice. Option C, Budget, is a numerical estimate of future income or expenditure, but no financial information is present. Option D, Strategy, is a broad plan for achieving an important objective, not a single automatic response to abusive behaviour. The condition “abusive call” followed by the fixed action “end it after a warning” is the structure of a rule. Remember: condition plus compulsory action, especially where there is no discretion, usually means rule.

Correct answer: B. Strategy

Long term service direction after observing customer trend is strategy. In exams treat market trend based service direction as strategy.