Types of plans

Correct answer: D. Programme

A programme is a coordinated set of many related activities. In exams choose programme for an event with many coordinated tasks.

Correct answer: B. Budget

Writing future expenditure as amounts is budget. In exams identify branch wise expense amount as budget.

Correct answer: A. Single use plan

A plan made for a special and temporary event is a single use plan. In exams treat a one time event as a single use plan.

Correct answer: C. Standing plan

A repeatedly applied plan is a standing plan. In exams understand recurring use as standing plan.

Correct answer: B. Managerial discretion

Direct answer: Option B is correct. A policy is a broad statement that guides decisions, while a rule gives a definite instruction that must be followed. In the example, giving priority to customer trust provides a general direction for handling returns, but it does not decide every case in exactly the same way. Reasoning: the principle tells employees the desired value; employees then study the particular return and choose an appropriate action. Therefore managerial discretion remains. Option A is wrong because no numerical limit is mentioned. Option B works because policy allows judgement within its broad guidance. Option C is wrong because a complete prohibition leaves no choice and is more like a strict rule. Option D is wrong because a stepwise order describes a procedure, not a general principle. Remember: policy means guidance with choice; rule means fixed instruction without discretion.

Correct answer: D. Strategy

Overall direction in response to external trade barriers is strategy. In exams link market entry and product mix change with strategy.

Correct answer: A. Procedure

It states a fixed order of related tasks so it is procedure. In exams treat account opening flow as procedure.

Correct answer: C. Method

The direct answer is C, Method. In management, a method is the prescribed or best way of performing one particular task. The document here deals only with applying a protective layer to a glass surface and explains the best technique for doing that task. That limited, task-specific technique makes option C correct. Option A, Rule, is a definite instruction that must be followed, often stated as “do” or “do not”; it does not mainly describe the best technique. Option B, Programme, is a detailed plan containing several activities, steps, resources and timing for achieving a larger objective. One technique for coating glass is too narrow to be a programme. Option D, Policy, is a broad guideline used to guide decisions in recurring situations, such as a general quality or safety policy. It is not the technical way of completing one job. Exam cue: method answers “how should this single task be done?”

Correct answer: B. Objective

A result with number and time limit is called objective. In exams understand an academic target as objective.

Correct answer: D. Programme

A programme combines many activities and responsibilities. In exams treat a drill with training and review as programme.

Correct answer: A. Budget

Writing estimated expenditure in numerical form is budget. In exams identify estimated expenditure as budget.

Correct answer: C. Strategy

Long term direction according to a changing environment is strategy. In exams connect viewer behaviour change with strategy.

Correct answer: B. Policy

It is general guidance for decisions and not a complete command. In exams choose policy for priority guidance.

Correct answer: D. Rule

The direct answer is D, Rule. A rule is a clear, compulsory instruction that tells people exactly what must or must not be done, leaving no choice. Here, the laboratory requires acid to be added to water, never water to acid. The safety reason is that adding water to concentrated acid can produce sudden heat and splashing, whereas adding acid slowly to water is safer. Option A, Method, explains how to perform a task, but this statement mainly commands what is compulsory. Option B, Policy, is a broad guiding principle that permits some judgement, so it is less exact. Option C, Programme, is a complete plan of activities, time and responsibility, not one safety command. Option D is correct because the instruction is definite and must be obeyed. Memory cue: “no choice and must follow” usually indicates a rule.

Correct answer: A. Objective and Strategy

The first is a numerical target and the second is a broad direction. In exams what to achieve can be objective and how to compete can be strategy.

Correct answer: B. Procedure states sequence and method states technique

Procedure is the order of steps while method is technique. In exams remember the difference between sequence and technique.

Correct answer: D. Policy

It gives criteria for selection decisions so it is policy. In exams treat criteria based flexible guidance as policy.

Correct answer: C. Procedure

It states ordered steps of complaint handling. In exams treat a fixed administrative flow as procedure.

Correct answer: A. Objective

An objective is a desired result that an organisation wants to achieve. A good objective is usually clear, measurable, and linked to a time period, so progress can be checked. The factory has stated a specific change: training hours per employee must rise from 24 to 40 during the next year.

This statement gives both a measurable quantity, namely training hours, and a time limit, namely the next year. It does not explain a general way of behaving, so it is not a policy. It is not a detailed set of activities, so it is not a programme, and it is not a compulsory instruction like a rule. Therefore, option A, Objective, is the correct answer.

Correct answer: D. Strategy

A plan based on customer concern and market direction is strategy. In exams treat an external trend based decision as strategy.

Correct answer: B. Programme

It combines many activities with one objective so it is programme. In exams understand a mission with activities as programme.

Correct answer: C. Budget

A numerical statement of expense limits is budget. In exams identify allowance and expense limits as budget.

Correct answer: A. Rule

It is a clear binding instruction and leaves no discretion. In exams understand only authorised entry as rule.

Correct answer: D. Method

Direct answer: Option D is correct. A method is a prescribed way or technique of performing one specific task. Here the task is checking the purity of a mixture, and the chemical testing technique is written as a standard. Reasoning: identify the particular activity; identify the exact technique used for it; because the technique explains how that one activity is carried out, it is a method. Option A, procedure, is a sequence of connected steps for completing a broader activity; the question focuses on one specific testing technique. Option B, policy, is a general decision guide and does not describe a laboratory technique. Option C, strategy, is a broad plan for achieving an important objective, not a detailed test. Option D works because a standard chemical technique is precisely a method. Exam cue: one task plus one prescribed technique usually means method.

Correct answer: B. Policy gives guidance and budget gives a numerical plan

Policy gives decision direction and budget is the numerical form of income or expense. In exams remember the difference between guidance and numbers.