Types of plans

Correct answer: C. Rule

A rule clearly states what is permitted or prohibited in an organisation. A complete ban on smoking in a factory is a binding instruction, so it is a rule. A method specifies the sequence for doing a task, whereas a programme lists activities and their schedule. Exam tip: words such as ‘prohibited’, ‘compulsory’, and ‘must not’ usually indicate a rule.

Correct answer: A. Method

It gives a technique for a specific task so it is a method. In exams link scoring technique with method.

Correct answer: B. Programme

A programme puts many related activities together. In exams treat event planning like annual function as programme.

Correct answer: C. Sales expense estimate for June

Monthly expense estimate is a numerical plan. In exams choose budget when estimate and expense appear.

Correct answer: A. Strategy

Strategy is made by top management for major decisions. In exams connect top level with strategy.

Correct answer: A. Procedure

The direct answer is A: procedure. A procedure explains the sequence through which a recurring activity must pass. In leave administration, the order may be submission, checking by the immediate supervisor, recommendation, approval by the authorised officer and recording by the office. The exact authority may vary, but the clue is the flow or order of approval. Option A is correct because it tells employees what happens first, next and finally. Option B, strategy, is a broad long-term approach for achieving an important purpose, not an application route. Option C, objective, is the desired result, such as maintaining orderly leave records, not the approval sequence. Option D, method, describes the technique of doing one particular task; it is less suitable here because the question stresses stages and order in an administrative process. Memory cue: an application’s route through different people or offices is usually a procedure.

Correct answer: B. Policy

This is general direction for decisions on customer service. In exams treat service guideline as policy.

Correct answer: B. Single-use plan

A plan for a one-time camp is single-use. In exams understand a temporary event as a single-use plan.

Correct answer: A. Standing plan

Standing plans remain for routine situations. In exams link routine problems with standing plans.

Correct answer: A. Objective

Adding 1000 new customers is a specific, measurable result with a time limit, so it is an objective. Objectives state what an organisation wants to achieve. A rule states what is allowed or prohibited, while a procedure and a method describe the sequence or way of doing work. Exam tip: A stated result with a number and time period is usually an objective.

Correct answer: A. It guides decision-making

A policy is a general guideline that directs managers while making decisions in recurring situations. Therefore, option A is correct. A plan made for one-time use is a single-use plan, such as a programme or a budget, not a policy. Exam tip: Link “general guidelines for decision-making” with policy.

Correct answer: A. Procedure

Fixed ordered steps of cleaning are a procedure. In exams treat fixed order of steps as procedure.

Correct answer: C. Method

A method specifies the prescribed way or sequence for performing a task. Here, the special measurements and cutting technique describe how the wood is to be cut, so it is a method. A rule states what must or must not be done, while a policy provides broad guidance for decisions. Exam tip: If a question focuses on the way, steps, or technique of doing a task, the answer is usually a method.

Correct answer: B. External environment and long-term goals

Strategy is linked with external environment and major goals. In exams connect environment scan with strategy.

Correct answer: A. Programme

A programme may include objectives procedures budgets and activities. In exams understand combination of plans as programme.

Correct answer: D. Special exhibition programme

A special exhibition programme may be one-time so it is not a standing plan. In exams keep recurring and one-time separate.

Correct answer: A. Budget

A budget is a plan that states the expected cost, income, output, or quantity of an activity in numerical terms. A policy provides broad guidelines for decision-making, whereas a rule gives a specific instruction to be followed. Exam tip: if a plan contains estimated money, numbers, or quantities, identify it as a budget.

Correct answer: C. Policy

It gives general guidance for behaviour so it is policy. In exams understand should with guidance as policy.

Correct answer: C. Procedure

A procedure states the sequence of steps for work. In exams words like first and then indicate procedure.

Correct answer: B. Programme

A programme organises many activities together. In exams treat combined activities as programme.

Correct answer: A. Strategy

Strategy is linked with competition and long-term direction. In exams think strategy when competition appears.

Correct answer: B. Standing plan

A standing plan is used repeatedly in similar situations. In exams link routine work with standing plans.

Correct answer: C. Single-use plan

A plan for a special event can be single-use. In exams treat one-time events as single-use plans.

Correct answer: B. Objective

The direct answer is B, Objective. An objective is a desired result stated clearly enough to guide action and measure success. The statement gives both a quantity, a 15 percent increase, and a time limit, six months. Thus the organisation can compare actual production with the planned increase after six months. A method explains how a particular task is performed; it does not state the final increase. A rule is a binding instruction or prohibition, not a production target. A budget expresses expected figures, usually financial or resource figures, and the statement gives a goal rather than a spending plan. Therefore B is the best answer. Exam cue: a measurable, time-bound target is normally an objective.

Correct answer: A. Policy

Policy gives general guidance for decision-making. In exams treat general preference guidance as policy.